Panama City Toyota - Service Center

My appointment was on time the team was profession while I waited water and coffee were available the service was quick and climate control seating I waited water and coffee were available the service was quick and climate control seating More

I had a 10:15 appointment and was in and out in good time. Alex was very informative about what the car needed. Thanks! time. Alex was very informative about what the car needed. Thanks! More

Disappointed. I had an appointment at 0830 for a 25K service on my Highlander. I arrived at 0815 to drop off vehicle. I made it clear to intake tech that I needed I had an appointment at 0830 for a 25K service on my Highlander. I arrived at 0815 to drop off vehicle. I made it clear to intake tech that I needed the vehicle by 0930. He assured me it would be ready. As I waited in the showroom, my name and vehicle never appeared on the tracking board. Finally at 0935, I approached the service desk and saw my paperwork on a desk, service complete, and the rep nowhere to be seen to check me out. Finally, another tech checked me out and I left at 0945, barely making my doctor appointment at 1000. I find this level of customer service unacceptable. If there is a tracking board, use it. I had no knowledge of the status of my vehicle and had to call my wife to pick me up, because I never knew what was going on with my car. If you want me to service my vehicle at the dealer and pay a premium for that servicing, then you must provide a higher level of customer service. More

The dealership has friendly customer service, they took my truck back and serviced it in a prompt manner my truck back and serviced it in a prompt manner More

I was checked in within 10 minutes. The wait wasn't too long. (about an hour). The wait wasn't too long. (about an hour). More

Very fast service on my Mobil Oil change. ADVERTISE THE COUPON @ $10 SAVINGS It was GOOD. ADVERTISE THE COUPON @ $10 SAVINGS It was GOOD. More

Nice and cool. Since dealers no longer have brochures it would be nice if u had a computer available for customers to use. U may have but I did not see anything to Since dealers no longer have brochures it would be nice if u had a computer available for customers to use. U may have but I did not see anything to that effect. From your commercials I know if I wanted to buy one I could build one using your computer with I assume would be also a salesperson Speaking of sales person I always let the salesperson know I am getting my car serviced. Sometimes they stick around and answer my questions on different vehicles. Good thing. But most ignor me. Bad move. Understand they must leave to wait on a customer. The positive info I get is helpful when I do decide to buy a new vehicle. There is way to much info in deciding what model, etc More

So glad Pat is there to give me good advice. Thanks for the shuttle services for when we have a wait. Thanks for the shuttle services for when we have a wait. More

They should inform you of coupons on your sight to save the customers money! This personally for me is encouraging that if possible they will save me money wherever they can while providing me with excelle the customers money! This personally for me is encouraging that if possible they will save me money wherever they can while providing me with excellent parts and highly skilled professional Toyota customer service! More

Always clean, friendly, and very quick. Way better than the local Ford and kia dealerships. Way better than the local Ford and kia dealerships. More