Phillips Toyota

Closing made the deal not worth it Works with you and treats you like they really want your business . Spends the times necessary to make sure your happy with the car . AT THE END it Works with you and treats you like they really want your business . Spends the times necessary to make sure your happy with the car . AT THE END it was rush, rush and pushed the paper work which was selling contracts and nothing to do with car sales.After buying 13 Toyotas which I still have 3 I'm finished doing business with Toyota. In years gone by Toyota would never do business this way. I agree with other statements here that the closing is a pile on of paper work that you cannot digest in days much less minutes . Statement made while attempting to read the papers can not to be trusted , so sad that a great car company has let there dealers conduct business this way.............worse then the old used car lots when tire kicking was an inspection ! More

Happy Customer Trey Whitehead was an awesome, no pressure salesperson who only wanted to earn our business by selling us something we wanted at a price we could live Trey Whitehead was an awesome, no pressure salesperson who only wanted to earn our business by selling us something we wanted at a price we could live with. He succeeded! We arrived late in the day and he stayed with us till every t was crossed and every i dotted. Same thing a few days later when we came back for some additional training on our high tech navigation/radio system. It is our sincere hope that anyone reading this feels compelled to ask for Trey in person to find out just exactly what we mean. A 5 star sales person with 5 star company. Scott and Tim were equally invested in our satisfaction. Thank you to all of our sales team. More

Kind Employees Sonny Rothwell was my salesman and I can say he made my experience painless. Even when I pushed back on terms he continued to give me great service an Sonny Rothwell was my salesman and I can say he made my experience painless. Even when I pushed back on terms he continued to give me great service and was never bothered. It’s this kind of service that will bring customers back. More

New car purchase Have purchased a number of cars from Ashley Lake at this dealership. He is a pleasure to work with and a true professional. When we got our new insura Have purchased a number of cars from Ashley Lake at this dealership. He is a pleasure to work with and a true professional. When we got our new insurance bill this year, being seniors here in Florida is expensive, we decided it was time to go to having one car. Ashley worked with us on trade in values and found us the car in the color we wanted with just enough extras that worked for us. Thanks again for a great experience! More

Very good experience Very good experience! Salesperson Anthony Duran was a pleasure to work with. He went out of his way to find us just the right vehicle and respectfull Very good experience! Salesperson Anthony Duran was a pleasure to work with. He went out of his way to find us just the right vehicle and respectfully worked out the price that was affordable to us, This was our first purchase from Phillips Toyota and felt it went very well. More

Great experience!!! Buying our new Corolla was a great experience because of the wonderful sales staff (Duey Cyr) and friendly service. I'd recommend Phillips to anyone i Buying our new Corolla was a great experience because of the wonderful sales staff (Duey Cyr) and friendly service. I'd recommend Phillips to anyone interested in a Toyota. More

Jamie Reed Jamie is a wonderful person to work with he listens to what we want. This is the 2 vehicle that we have purchased from Phillips Toyota. We returned be Jamie is a wonderful person to work with he listens to what we want. This is the 2 vehicle that we have purchased from Phillips Toyota. We returned because of the no pressure sales. The service dept has also been very professional. Thanks Jamie and the staff at Phillips. More

Great Experience Best experience we have ever had when buying a new car. The salesperson was very upfront on all matters, especially the figures. No high pressured s Best experience we have ever had when buying a new car. The salesperson was very upfront on all matters, especially the figures. No high pressured sales pitch either. Very nice dealership to deal with. More

RAV4 lte prem Jack Jackson was the best salesman of all in helping us to find the perfect RAV4 for us. A professional Toyota representative who made us feel conf Jack Jackson was the best salesman of all in helping us to find the perfect RAV4 for us. A professional Toyota representative who made us feel confident in all aspects of this endeavor!! What a pleasure dealing with Phillips Toyota and Jack Jackson! More

Poor business ethics While the 2019 Avalon Hybrid is great. This dealership has proven to me to be unscrupulous in their business practices. On Feb 11 I was pressured int While the 2019 Avalon Hybrid is great. This dealership has proven to me to be unscrupulous in their business practices. On Feb 11 I was pressured into purchasing unwanted warranties and when I tried to cancel through the finance officer Tom Pardo the next day was told I had to wait. When I brought a copy of my tax return to my salesman Trey on the 13th he went to his supervisor and I signed paperwork for cancelation and refund of sales tax. To date this paperwork has not been recieved by Fidelity Warranty as they have confirmed that these policies are still active and they are working on cancellation requests from the 20th of the month now. Buyer beware and do not let them take advantage of you as they did me. Received the coupon book for service plan they added. Fortunately I was able to cancel directly. This plan can only be used at Phillip's and Tom Pardo knew I live in Tn and lied through his teeth to get a sale starting it could be used at any Toyota dealer. As I said earlier I'm happy with the car but would never deal with this company again other than to get my sales tax back on the canceled items which I know I will have to fight for. More