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Phillips Toyota - Service Center

Leesburg, FL

4.3
141 Reviews

141 Reviews of Phillips Toyota - Service Center

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July 15, 2017

A very pleasant experience We brought our 2010 Rav 4 in for Servicing and left with a 2017 Rav 4. A very pleasant experience, Mike was extremely pleasant as was his Manager. H More

by alex96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael "Mikey" Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Jacinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Viero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Poole, Mark McCarthy
Jul 17, 2017 -

Phillips Toyota responded

Thank you for the excellent review!

July 06, 2017

Rhonda Cook, Service Advisor: Efficient & Professional Your Service Advisor Rhonda Cook is really a big assset to your company. She is very efficient and professional. She listens and responds well to c More

by ToyotaPB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2017 -

Phillips Toyota responded

Thank you so much for the kind words about Rhonda!

June 15, 2017

My first time Took my truck for service . Everyone was great. So friendly. Checked for recalls , found and fixed. For the time it took me to go next door and have l More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2017

Rhonda My 2006 Toyota Sienna runs like a champ thanks to Rhonda and the service crew. I feel secure and safe thanks to their care and service.Their cost was More

by Happy for their service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2017 -

Phillips Toyota responded

Thank you so much for the excellent review!

May 02, 2017

Great Service Experience! We arrived just before closing on Sat. 4/20/17. Everyone was helpful, pleasant and professional. We received superior customer service and because o More

by D. & C. Lewis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Stiver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Wood
May 09, 2017 -

Phillips Toyota responded

D. & C. Lewis, thank you for the 5-star review, we appreciate your feedback!

April 30, 2017

Very helpful. Took care of my needs. I needed new tires for my 2013 Prius. The parts person was very helpful in explaining the choices of tires and mentioned the promotion being offered. More

by taxman39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark McCarthy
Apr 30, 2017 -

Phillips Toyota responded

Thank you so much for the excellent review!

April 19, 2017

excellent service I received excellent service from Ronda every time I have had my Camry serviced. She has always given me customer delight and met or exceeded my expec More

by Hariharpur Prabhakar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2017 -

Phillips Toyota responded

Hariharpur, thank you so much for the excellent review of your experience with Rhonda! We appreciate your feedback and that you so much for your business!

April 18, 2017

Great service! Phillips Toyota always takes good care of my family. The employees are friendly and I receive great service every time I take my Camry there. Love th More

by gingerc11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Stiver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2017 -

Phillips Toyota responded

gingerc11, thank you so much for the excellent review!

April 12, 2017

Outstanding and fast service. My first experience with Phillips Toyota was truly outstanding from my meeting Rhonda to the completion of my repairs..My car was towed to the dealers More

by T Chinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2017 -

Phillips Toyota responded

T Chinn, Thank you so much for the great review, we appreciate your feedback!

April 10, 2017

Check engine light and periodic service Mark did a super job helping find a quirky feedback on a check engine light. The tech who worked on it 3 times was focused on the problem.. Nothing s More

by teddycow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Whoever did the tech work on finding the probleem, Mark McCarthy
Apr 11, 2017 -

Phillips Toyota responded

teddycow, thank you so much for the excellent feedback regarding your experience with service. We appreciate your business!

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