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Pine Belt Chevrolet

Lakewood, NJ

4.9
4,871 Reviews
At Pine Belt Chevrolet we're not just committed to giving you a good deal, we're committed to giving you the BEST deal. So don’t miss this opportunity to get the best deal on a new car...come in and view 100's of new and used cars. Not only are we committed to giving you the absolute best deal possible…our customers also enjoy our exclusive Pine Belt Chevrolet Rewards program FREE OF CHARGE WITH EVERY PURCHASE! Take a look at all of the benefits this program offers using the links below…and remember this comes FREE with EVERY purchase at Pine Belt Chevrolet of Lakewood! Program Explanation: http://www.pinebeltchevrolet.com/PB_FAQs Program Benefits: http://www.pinebeltchevrolet.com/PBRewards Pine Belt Chevrolet now offers a Lifetime Engine Warranty. The Lifetime Engine Warranty applies to most pre owned non-commercial vehicles. All used non-commercial vehicles that are less than 15 years old & that have 85,000 miles or less at the time of sale are covered by the Lifetime Engine Warranty. The Lifetime Engine Warranty comes with the selling price of the vehicle at no additional cost! From Toms River, NJ to Freehold, NJ and beyond, Pine Belt Chevrolet has a rich tradition of providing high-quality cars, trucks, and SUVs at great prices. Visit our dealerships for your next car purchase and see why we are the Jersey Shore’s most trusted car dealer. Pine Belt Chevrolet also offers complete car service facilities on-site. We recommend you call to schedule your car service at 888-3-PINEBELT(888-374-6323).
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1088 Route 88 / Ocean Ave

Lakewood, NJ

08701

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Showing 4,871 reviews

May 01, 2016

Dealer dropped my 2015 Silverado with 2,500 miles off lift I had purchased a 2015 Silverado 3500 from Pine Belt. We were recently mailed a recall notice for a bolt on the brake and I know we only have 24 mont More

by Baddluckk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Ariel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kidd, Ernesto Rodriquez
April 29, 2016

Amazing Experience working with Ernesto Ernesto is an honest, friendly and caring person. I had to write this review because I HATE buying cars, in fact I was trading in a car that didn't ha More

by gerrybog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Rodriquez
May 27, 2016 -

Pine Belt Chevrolet responded

Thank you so much for taking the time to write this great review about Ernesto. I am so glad he went the extra mile to find you what you were looking for and kept in contact with you. If you need anything please feel free to contact me at joseph.pagano@pinebeltcars.com. Thank you!

April 28, 2016

Fantastic experience Eugene was awesome to buy a car from. Very knowledgeable, friendly and honest. Got us a great car with exactly what I wanted. Definitely recommend More

by JENNIFER GOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Pascucci Jr
May 05, 2016 -

Pine Belt Chevrolet responded

Thank you so much for taking the time to write this about Eugene. I will certainly share with him. If you need anything in the future please feel free to contact me directly at joseph.pagano@pinebeltcars.com.

April 27, 2016

Honest car buying experience!!! I really enjoyed working with Eugene for getting my car! He was very professional and knowledgeable with the features of the cars and handling getting More

by Ademir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Pascucci Jr
May 05, 2016 -

Pine Belt Chevrolet responded

Thank you so much for writing this. Eugene is a great person and very knowledgeable about the Chevy product. We appreciate your business and if you need anything in the future please feel free to contact me at joseph.pagano@pinebeltcars.com. Thanks so much!

April 20, 2016

A Business that doesn't fix what there employees did wrong FRANK TROMBATURA and BRIAN BROWN Lied and added a extra $ 1,895 to the sales contract. We asked to speak to the general manager. Frank went and got More

by Ann Benson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Joseph Pagano, Frank Trombatura, David Kidd
Apr 20, 2016 -

Pine Belt Chevrolet responded

I am so sorry about this Ann. My name is Joseph Pagano, E-Commerce director and I would like to look into this and see what happened. Can you please email me your contact info and I will get back to you. My contact email is joseph.pagano@pinebeltcars.com.

Apr 21, 2016 -

Ann Benson responded

Joseph Pagano. I forgot to add you to the people we dealt with at Pine Belt Chevy In Lakewood, N.J. You responded to my husband on September 2, 2015 saying you will look into this matter. All you did was help those other employees cover up what they did wrong. I have all our paper work from when this all started and your responses. I'm trying to get it all together to let the public see how Pine Belt Chevy In Lakewood, N.J. are ripping off hard working honest people. After looking at and reading the bad reviews Pine Belt Chevy Lakewood, N.J. has and how you (Joseph) respond almost the same way to everyone and nothing gets resolved. I don't want another hard working person to get ripped off like yous did to us. We sent the Better Business Bureau copies of all our papers. Also the letter we received from our financing stating UPON REVIEW OF THE CONTRACT, THE FOLLOWING INFORMATION WAS DETERMINED TO BE EITHER INCORRECTLY STATED OR OMITTED: THE OTHER CHARGES SECTION OF YOUR CONTRACT SHOULD DISCLOSE OTHER CHARGES TO PINE BELT ENTERPRISES FOR DOC FEE. Pine Belt Chevy DID NOT PUT THAT ON OUR CONTRACT PAPERS. PINE BELT CHEVY IN LAKEWOOD, N.J. ARE NOT HONEST PEOPLE. They help each other out to cover it up. All I know is, if that was my business, I would not let any of my employees rip people off. That is why STEVEN TAYLOR at BURLINGTON CHEVY IN BURLINGTON, N.J. will get all of our family and friends business. Pine Belt Chevy in Lakewood never fixed this, so I will continue to inform people of the wrong doing Pine Belt Chevy in Lakewood, N.J. does. Joseph Pagano since you helped the others cover up lies, would you please inform ROB SICKEL OR DAVID SICKEL of how all of the staff we had to deal with lied and ripped us off. I spoke with some lady at Pine Belt (name withheld) because I'm not trying to get someone in trouble for trying to help. She had told me that Rob Sickel and David Sickel were very good men and stand behind doing right. I left it alone to see if one of them would have tried to fix this.They never did. Could you have Rob S. or David S. contact us.

Apr 22, 2016 -

Pine Belt Chevrolet responded

Ms. Benson, I am sorry you feel this way but unfortunately you are not telling truth. Pine Belt has and always will disclose any and every fee associated with purchasing a vehicle from us. This is part of the reason we've been named Dealer Rater's National Chevrolet Dealer of the Year for 3 years in a row. I'd invite you to look at the disclaimer we have on EVERY piece of pre-owned inventory we have...as you will see it clearly states that..."Pricing reflects, on pre-owned vehicles only, $1,000 Pine Belt Rewards customer dealer reimbursement. Some will not qualify. Additional $895 dealer prep fee due at time of sale." Please take a look at any vehicle on any of our websites and you will see this disclaimer prominently in large font posted directly under each listing: http://www.pinebeltcars.com/search/used/tp/ http://www.pinebeltchevrolet.com/VehicleSearchResults?pageContext=VehicleSearch&search=used As you can clearly see, this is disclosed on every single vehicle on every website we have. This is not an opinion...this is a fact. Please feel free to check for yourself. Again, I am sincerely sorry that you are not 100% satisfied with your purchase...but painting a picture that Pine Belt was intentionally trying to fool you or any other customer is simply not a truthful account of what happened and how Pine Belt conducts business.

Apr 23, 2016 -

Ann Benson responded

Pine Belt Chevy INTENTIONALLY added that extra 1,895 to our contract without our knowledge. It is nowhere on our contract. If we were not telling the truth we would have said we didn't agree to have purchased the optional GAP coverage for 895.00 or the optional ETCH FOR 279.00 but then that would be lying. We were told about them and agreed. If I was told about that extra 1,895 which is going to cost us over 4,800 after financing charges, we would have got up and left. We gave them our AD we had got off of cars.com and they did not honor it. At the end our our AD that we still have a copy of it states under the DISCLAIMER that additional dealer fee/s MAY be due at time of sale, see dealer for details. Well we went and saw the dealer and not once did anyone mention any extra fees. There is no line on our contract stating anything for that extra 1,895. So if you say you disclosed that fee why weren't we told about it or have it on our contract. As it stated on the ad it MAY be due. Well It wasn't because we would have been told about it or it would have been put on our contract. I just hope that the right person reads this review and comes after your company for stealing from hard working family's. Your saying that I am not telling the truth, and this picture I'm painting about Pine Belt Chevy is simply not the truth of what happens at Pine Belt Chevy means nothing to us. There is only one other that knows the TRUTH and the day will come when I will not be judged for telling a lie in this matter. All I can do while I'm still down here is spread the word about how your company is INTENTIONALLY STEALING FROM THEM. DO NOT BUY FROM PINE BELT CHEVY in LAKEWOOD, N.J. It's just a sad thing that the honest people you have working there are missing out on sales that they could be making money on to feed there family. For those honest people I'm sorry for that. May GOD bless you.

April 18, 2016

Danny goes the extra mile for you I purchased a Chevy Traverse from Danny Kane in 2015, He was thoughtful, went the extra mile and made sure I was satisfied. Would highly suggest oth More

by DeltaGirl1913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Kane
Apr 22, 2016 -

Pine Belt Chevrolet responded

That's so great to hear, I will definintely share your kind words with Dan. If you need anything in the future please contact me at joseph.pagano@pinebeltcars.com.

April 14, 2016

Have always had a good experience at Pine Belt . Spoke with Eugene this morning . Very nice man to talk to and very knowledgeable of the Chevy product . He is definitely my go to for my next car. More

by NancyBeiswinger
Customer Service
Recommend Dealer
Yes
Employees Worked With
Eugene Pascucci Jr
Apr 22, 2016 -

Pine Belt Chevrolet responded

That is so great to hear, thank you. Eugene is certainly one of our favorites!

April 13, 2016

Very helpful and pleasant I really appreciated Eugenes helpfulness and pleasant attitude. Explained everything in detail and made the process fun. He was very patient and under More

by Msladyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Pascucci Jr
Apr 20, 2016 -

Pine Belt Chevrolet responded

Thank you so much for this stellar review of Eugene and the Chevy giant we appreciate it!

April 13, 2016

Friendly Staff Jeff and Daniel were great to deal with purchasing a vehicle! They got me in a great car!! I would recommend this dealership everyone was courteous a More

by DianePurdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wickner, Daniel Kane
Apr 20, 2016 -

Pine Belt Chevrolet responded

Good, I am so glad to hear that! Jeff and Dan are certainly some of the best at our company. If you need anything please feel free to contact me at joseph.pagano@pinebeltcars.com.

April 13, 2016

Eugene get it done I bought my 2015 Camaro from Eugene. He is very easy to deal with. He knows ho to get the price you need to make you a customer. He also is there for More

by iliketommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Pascucci Jr
Apr 22, 2016 -

Pine Belt Chevrolet responded

That is so great to hear, thank you so much for writing this about Eugene. My name is Joseph Pagano, E-Commerce director and thank you for the complements. If you need anything in the future please feel free to contact me at joseph.pagano@pinebeltcars.com.

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