Pine Belt Chevrolet
Lakewood, NJ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,013 reviews
Sales rep Ryan Concord went above and beyond to deliver a great experience. We purchased a used (2012) RAM 1500. Ryan's personality and helpful attitude were definitely deciding factors in our decision to p great experience. We purchased a used (2012) RAM 1500. Ryan's personality and helpful attitude were definitely deciding factors in our decision to purchase. He also worked with us on price and arranged for installation of the extras we wanted (leather seats and side steps) at a reasonable cost. We will definitely recommend both the dealership and Ryan. More
Lindsey was a pleasure to work with. She was more than helpful and very knowledgeable about all the vehicles she showed us. Lindsay was very friendly and patient with us. I would definitely recommend he helpful and very knowledgeable about all the vehicles she showed us. Lindsay was very friendly and patient with us. I would definitely recommend her to my friends. Also, if I should be in the market for another car I would seek out Lindsey for help. More
Mr. James was extremely helpful and conducted himself professionally. It was a pleasurable experience. My family and I have purchased vehicles from here in the past and we have never had a bad experience professionally. It was a pleasurable experience. My family and I have purchased vehicles from here in the past and we have never had a bad experience. More
I highly recommend this dealership for a number of reasons. All the employees I came in contact were extremely friendly, attentive and displayed wonderful customer service. Ryan Concord especially w reasons. All the employees I came in contact were extremely friendly, attentive and displayed wonderful customer service. Ryan Concord especially went above and beyond when meeting me and my family's needs for our next car. I have nothing but positive things to say about Pine Belt of Lakewood and I thoroughly enjoyed working with Ryan and look forward to doing more business in the future. More
I am nearly 60 years old and between my wife and I have purchased many autos. I can say without any hesitation that our experience at Pine Belt Chevy Lakewood NJ was the absolute best we have ever had. The purchased many autos. I can say without any hesitation that our experience at Pine Belt Chevy Lakewood NJ was the absolute best we have ever had. The entire staff was courteous and friendly, our sales person, Peter LaPlaca was extraordinarily wonderful. We went in prepared to do "battle" for the usual hard sell tactics experienced at other locations, (this is our first purchase from this dealership), but then we met Peter. He was friendly, very knowledgeable, and before any "sales tactics" took time to just discuss our needs and types of vehicles we had in mind. He was great. There was no pressure, no hard sell. There was not one employee that we met that was not friendly. I was also impressed by the cleanliness of the place, even the service area across the street, you could eat off the floor of the showroom! I rate this dealership a 5/5 because of how comfortable they made us feel, the courteous and friendly manner of the entire staff, and the lack of the notorious "hard sell" tactics that are so common at other dealerships. Of note, we had visited this dealership a few years ago, they did not have the vehicle we were looking for, but there friendlt mannerisms at that time is what brought us back this year. More
Upon buying a used car from Pinebelt, the car had not yet received a PDI, and i was told by my salesman, at my leisure to make an appointment, of which i did. And when making that appointment, was going to b received a PDI, and i was told by my salesman, at my leisure to make an appointment, of which i did. And when making that appointment, was going to be a week later, not a big problem, and that the service work to be performed, from which Allie had to find out(put me on hold) would take about an hour and a half. On the day of my service, of which i had a 10:30am appointment, that, that wasnt even possible, the time frame, that there was 18 customer cars ahead of mine, and that when my car was done or needed some more time that i would be called. By 4:30 of the same day, i had to call the service department to find out how my car was doing, and at that point was told that, my car needed brakes and that parts were ordered, and that my car would not be finished until the next morning and that i would be called in the morning to come pick it up. The next morning i waited for a call from the service department that never came. I called at 12 noon, to find out when my car would be ready, and was told that the technician was just finishing it up and that the service manager would take it out for a test drive to make sure everything was good, and would be finished in about half an hour. At 1:30pm i received a call the car was ready. Once i arrived, the level of customer service was bad, the service manager had no time to explain anything, point me to go to the cashier, to get my keys, and once i received my keys and service receipt, was informed to give my keys to the service manager to have my car delivered to the front. When i asked the service manager about the work performed, he said it was on my receipt, and went on his way... What was performed was: Oil and Oil Filter changed. Front Brakes replaced new and Front Rotors cut. Replace wiper blades. No mention on my service receipt of any other things inspected, looked at, or commented. I was told by my salesman, that a PDI was that service would check the entire car out and replace whatever was damaged at no charge to me the customer, along with an oil change, and a voucher for an additional oil change. Other than the oil change and oil filter, only front brakes and wiper blades replaced, i have no issues. I never received a free oil change voucher. Upon returning home, i looked my car over, checked my oil, which was fine. Check the tire pressure in all four tires, and all were off, 32lbs in two, 35 lbs in another, 38 lbs in the next. The overall service that i was given, and the fact that the service department had my car for two days, and as i feel i was given way below customer service, and no receipt of what was or was not performed on my vehicle, leaves me very dissatisfied with the service department, and i would not recommend Pinebelt Chevrolet's Service Department.. What i purchased was a preowned 2008 Hyundai Elantra Thank You very much for allowing this to be heard. The salesman and the finance department was absolutely fantastic, and i would recomend them.... More
We walked out of another dealership that had a similar truck in stock because of a confrontational salesperson. Best thing we did. Not only was Lindsey professional but went over & beyond the call of duty truck in stock because of a confrontational salesperson. Best thing we did. Not only was Lindsey professional but went over & beyond the call of duty to get us the perfect truck for our needs,even if it meant getting it from Hamilton N.Y. We were highly satisfied & would recommend this dealership More
Mr Kidd was extremely helpful and knowable about the camaro. He was very pleasant the deal with and we felt very comfortable with him he went over an beyond to help us with the sale would highly recomme camaro. He was very pleasant the deal with and we felt very comfortable with him he went over an beyond to help us with the sale would highly recommend him to our friends and family. More