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Pine Belt Chevrolet - Service Center

Lakewood, NJ

2.8
63 Reviews

63 Reviews of Pine Belt Chevrolet - Service Center

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November 13, 2023

Been coming to pinebelt for for 38 years as well as my parents and always had things run smoothly. Today, not so much. The oil change which I was told was going to be 74.99 by Lori , was over $100 from More

by middlepetrocelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Guillermo
Jan 10, 2024 -

Pine Belt Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (732) 363-2900 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 17, 2023

Donna at the front counter of the service center is disrespectful and rude you have to tell her how to do her job after your immediately given attitude when you arrive in the building I had a 730 oil c More

by Na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donna or Danna
Jan 10, 2024 -

Pine Belt Chevrolet responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to turn your experience around. Please reach out to us at (732) 363-2900 at your earliest convenience to discuss how we can turn this experience into a positive one.

August 10, 2023

Have to compliment Andy and his staff for unbeatable service to my 2021 Malibu. I was not able to pick-up my car that was serviced, so they brought it to my home. I highly recommend their Service depar More

by seagirt3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Favata and Mary Wiggett.
July 25, 2023

They have worst Service Center in the state of NJ. Don't care about their customers at all! More

by dglasserusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
May 24, 2023

Tomas was a pleasure to work with very happy with the deal will be back ! More

by johninfante59
Recommend Dealer
Yes
Employees Worked With
Brian Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tomas Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2023

Still happy after 4 years. Service at Pinebelt is impeccable. Mary Wiggett was pleasant and efficient. She provided a comprehensive report for my Silverado including a video fr More

by 7747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Wiggett
Jan 26, 2023 -

Pine Belt Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 12, 2023

Dear Potential Customers of Pine Belt Chevy, Please do yourself a favor and DO NOT buy any 2016 - 2020 Chevy Transverse from this dealership. The Traverse has numerous documented design and mechanical More

by MJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy & John from TerribleService Dept
November 09, 2022

Omar was incredibly clear and patient. We had several questions and he answered them with complete honesty and kindness. I'd recommend this dealership to friends because of him. More

by josh369allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Hassanein
Nov 14, 2022 -

Pine Belt Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Pine Belt Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

November 19, 2021

Gene was outstanding, like buying a car from a family member. No hassle, great service that made me comfortable buying! More

by bethanycampbell57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Cipriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2021

Best Dealership that i have ever been to in my entire life very Professional treated me with respect Hoss and Brian took excellent care of me I strongly recommend them good job guys thank u so much and t More

by dallascowboys
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hoss Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Pine Belt Chevrolet responded

Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

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