Prescott Honda

Erin was very nice and helpful with setting up the touch screen and getting us familiar with our new Honda Pilot. She also listened to what we wanted and didn’t push us when we first came in the showroom ju screen and getting us familiar with our new Honda Pilot. She also listened to what we wanted and didn’t push us when we first came in the showroom just to look. More

Sound system re-installation My husband is very particular about who works on our vehicles, and Prescott Honda always exceeds our expectations. The techs who re-installed the soun My husband is very particular about who works on our vehicles, and Prescott Honda always exceeds our expectations. The techs who re-installed the sound system were careful and thorough. The whole service team is outstanding. Can't rate them high enough! More

used car purchase I made an offer on a used car. The offer was accepted and the purchasing process was smooth. I would have rated 5-starts if the upselling was less. I made an offer on a used car. The offer was accepted and the purchasing process was smooth. I would have rated 5-starts if the upselling was less. When an up sale item is included as an addition to the purchase price the buyer has no option to refuse. More

good but slow oil change Thee oil change was good as expected but SLOW to be completed. It took almost twice as long as they estimated. The service rep. was also on the phone Thee oil change was good as expected but SLOW to be completed. It took almost twice as long as they estimated. The service rep. was also on the phone for a long time before he could check me in-- finally some one else did the paperwork. More

Always a pleasure. Easy in and easy out. David provides excellent communication about what needs to be done. We review all work before I leave. Great staff! excellent communication about what needs to be done. We review all work before I leave. Great staff! More

very good I was very pleased with service, the cleanliness, friendly service personnel, they were on time, shared what to expect in future work, and price was n I was very pleased with service, the cleanliness, friendly service personnel, they were on time, shared what to expect in future work, and price was not too unreasonable. More

Friendly and very helpful Was extremely polite and knowledgeful. Took me on time. I had to wait longer then expected though. I will use Honda service as long as I own this ca Was extremely polite and knowledgeful. Took me on time. I had to wait longer then expected though. I will use Honda service as long as I own this car. More

100,000 mile service My Odyssey van is 16 years old and I just passed the 100,000 mile mark! I took it in for the recommended 100K mile service (which I have faithfully do My Odyssey van is 16 years old and I just passed the 100,000 mile mark! I took it in for the recommended 100K mile service (which I have faithfully done over the years for each mileage milestone) and the cost of the service that was quoted to me was quite high. But when it was explained all that would be done to the car, like a new timing belt and water pump and new spark plugs and many other items replaced I knew that I would be getting many more years of service out of my van. In addition to that service and oil change they found other items that needed attention, like a broken engine mount, which after checking with me they replaced and also rear shocks and power steering fluid leaks as well as brake fluid leaks and several other items that will need addressing soon. Luckily, I have six months left on an extended warranty that will cover most of those items. Anyway the service was very thorough (and friendly) and I will continue to return to Prescott Honda, even though I live an hour away, for as long as I own my van, which I can foresee with the good service I get from Prescott Honda will be many more years. More

Ford Explorer Service You have serviced my Honda's since we moved here in 2011 and I have always loved the customer service both from the Service Department and Sales. I ha You have serviced my Honda's since we moved here in 2011 and I have always loved the customer service both from the Service Department and Sales. I have always had my Ford Serviced by High Desert Auto but he went out of business. He took very good care of my Ford Explorer. I asked Chrys Harris if you service other Makes and she set me up with and appointment. I trust Chrys and she takes care of all my cars now. More

service of car excellent on time service, keep up to date on any problems, Chris Harris is always a pleasure to work with when we bring the car in for service, excellent on time service, keep up to date on any problems, Chris Harris is always a pleasure to work with when we bring the car in for service, More