Prescott Honda

Fast, Friendly, Efficient Cannot say enogh good things about Ruth—her personality is contagious! She was very helpful in explaining all the “stuff” this car had and never see Cannot say enogh good things about Ruth—her personality is contagious! She was very helpful in explaining all the “stuff” this car had and never seemed to bother her when I kept asking questions. I had another appointment that day and said this had to be done by 1:30 P.M and it was. Ruth was great as were any other persons I had interactions with that day. More

Great selection of new cars. Found just what I wanted! Bert is a great example of the best of sales persons in assisting with decisions involved in purchasing a new car. I had a lot of questions, which we Bert is a great example of the best of sales persons in assisting with decisions involved in purchasing a new car. I had a lot of questions, which were answered patiently, clearly, and ultimately brought me to choosing the new Honda CRV that I purchased. No pressure. Great attitude. Friendly. Knowledgeable. My whole experience was on-time and as promised. Bert even called to follow up with any additional questions that might have surfaced after I brought my new car home. This is the 2nd brand new Honda that I have purchased from this dealership and I will definitely recommend that any friends and family interested in another vehicle talk to Bert. More

Friendly and efficient The day I was at Prescott Honda (March 22) was an extremely busy day, but that did not stop the helpfulness and patience of Garrett Warren. He looked The day I was at Prescott Honda (March 22) was an extremely busy day, but that did not stop the helpfulness and patience of Garrett Warren. He looked into every question I had and is getting back to me on few other items. Everyone else in the area - service advisors, management and the cashier were all friendly! More

Awesome Customer Service I have been going into this dealership for almost 6 years now. I have never received less then excellent service here. Everybody there from sales I have been going into this dealership for almost 6 years now. I have never received less then excellent service here. Everybody there from sales to service deserves a gold star. More

Tire check All went well as usual and in a timely manner, excellent service I enjoy bringing my car in always a pleasure all employee are very helpful great serv All went well as usual and in a timely manner, excellent service I enjoy bringing my car in always a pleasure all employee are very helpful great service More

Honest great customer service. I can't say enough thanks to Service Advisor Anthony Strope. And the service technician who looked over my car. Good honest guys. Took care of a prob I can't say enough thanks to Service Advisor Anthony Strope. And the service technician who looked over my car. Good honest guys. Took care of a problem for me in no time. And even saved me money by not doing unnecessary work another business told me the car needed. Thanks Anthony. I'll be using Prescott Honda for all my services. More

Consistent competent and friendly service I have been servicing my Acura MDX here for two years. There is no Acura dealer in Prescott. I have always had the same service advisor Chrys Harris. I have been servicing my Acura MDX here for two years. There is no Acura dealer in Prescott. I have always had the same service advisor Chrys Harris. She and the techs are remarkable. I have been consistently satisfied in all respects. More

The Best! There was no wait when I arrived. The service advisor, Anthony, greeted me, and explained the needed service in detail and provided me with an estim There was no wait when I arrived. The service advisor, Anthony, greeted me, and explained the needed service in detail and provided me with an estimate of the charges. Since the job would take 4+ hours, the shuttle driver gave me a ride to my home. During the inspection, other issues were detected which would need repair. Anthony called me at my home to notify me of the recommended service and the cost. I chose to have the additional services completed during this visit which added 3 hours to the wait time. When the job was completed, I was picked up by the shuttle driver and returned to the dealership where Anthony explained the work done and reviewed the charges on the final bill. In addition, since I needed to replace tires, Anthony explained the Honda Road Hazard plan if I purchased tires through the dealership When he quoted me a price which was less expensive than Discount Tire, I decided to buy the tires through Honda. During the inspection, the tech noted that a censor in the seatbelt was defected and a time was schedule for this free repair as it is covered for the life of the vehicle. Anthony went "above and beyond." He ordered a rear windshield wiper replacement since the one on my CRV had "disappeared". When he escorted me to my vehicle, he inspected the rear windshield wiper and found that in had fallen off and was lodged behind the spare tire. With some maneuvering, Anthony was able to retrieve the wiper and attached it to the frame. It functioned perfectly thus saving me the expense of a replacement. More

Quick easy Internet Jeffrey and Mike make a great team. A couple of phone cals and a few minutes at the dealership and I drove away with brand new 2019, happy with the d Jeffrey and Mike make a great team. A couple of phone cals and a few minutes at the dealership and I drove away with brand new 2019, happy with the deal. The best! Thank you. More

Great vehicle selection & easy purchase This is my 2nd vehicle from this dealership. They have a great selection of vehicles so I found exactly what I was looking for in a Civic. No pressure This is my 2nd vehicle from this dealership. They have a great selection of vehicles so I found exactly what I was looking for in a Civic. No pressure, no hassle, and the whole purchase process was easy and straightforward. I also recommend Moses as he's a great salesperson to work with. More