Prescott Honda

Chrys is the best! Each and every time I make an appointment with Prescott Honda, Chrys takes such good care to ensure we are handled in a timely and efficient manner. Each and every time I make an appointment with Prescott Honda, Chrys takes such good care to ensure we are handled in a timely and efficient manner. She makes getting the cars serviced smooth as possible. More

My recent visit. I had my 2012 Honda Pilot in for an oil change, tire rotation and recall passenger air bag fix. My service writer, as usual, was very friendly and hel I had my 2012 Honda Pilot in for an oil change, tire rotation and recall passenger air bag fix. My service writer, as usual, was very friendly and helpful. The vehicle was done in a little less time than estimated. The car wash had a broken part, so I was given a coupon for a free car wash any time. My service writer modified our records so my wife and I are part of Prescott Honda;s Honda family and we can now get 10% off of service, parts and accessories, which I got on this visit. Overall, it was the usual pleasant experience I have had with this dealership when it comes to service. More

Service experience We have purchased 5 cars through this dealership and have used this service department for all of them. (That includes this and the previous owner.) W We have purchased 5 cars through this dealership and have used this service department for all of them. (That includes this and the previous owner.) We have never had a reason to complain. More

Great place Timely service with a smile.We got there on time for auto butler service and it was completed as scheduled.They even shined the tires. Timely service with a smile.We got there on time for auto butler service and it was completed as scheduled.They even shined the tires. More

What I've come to expect from Prescott Honda :). Only suggestion I would offer is that the purse hook in handicap ladies rest room too low and should be moved to tall wall not the door. Also, tap ha Only suggestion I would offer is that the purse hook in handicap ladies rest room too low and should be moved to tall wall not the door. Also, tap has needed new washer for years! Otherwise, staff always courteous, friendly and knowledgeable. Thanks. More

Love the caring, considerate staff and capable mechanics We love the capable staff at Prescott Honda. The little niceties there differentiate Honda from their competition. We appreciate the follow thru and f We love the capable staff at Prescott Honda. The little niceties there differentiate Honda from their competition. We appreciate the follow thru and free first oil change after purchasing used from Prescott Honda. More

Great Dealership I have dealt with this dealership for many years. Never once have I had a problem. The sales staff is very professional, every employee is courteous I have dealt with this dealership for many years. Never once have I had a problem. The sales staff is very professional, every employee is courteous and very helpful and the service department in my opinion is the best anywhere. Appointments easily scheduled, completed at estimated time at the quoted price. I highly recommend this dealership and the service department. I am 83 years old and have purchased a lot of new cars and this is the first time I have went back to any dealer for the service work. No one has ever worked on any of my Honda's but service people from this dealership. More

Emergency battery service The battery on my wife's civic needed to be charged. got AAA to do that and brought the car in for service check without appointment. Service adviser The battery on my wife's civic needed to be charged. got AAA to do that and brought the car in for service check without appointment. Service adviser JJ Walz took care of me promptly and pleasantly. More

Excellent Service Had my car towed to Prescott Honda on a holiday. I heard from them by 8:30am the next morning and picked up my vehicle before noon. The repair was u Had my car towed to Prescott Honda on a holiday. I heard from them by 8:30am the next morning and picked up my vehicle before noon. The repair was under warranty and done immediately! Excellent customer service. This dealership is awesome!! More

Deal with anybody but Mike Pitts (sale Manager) . I see the dealership overall gets a high rating for New cars but when it comes to used cars one name comes up for BAD service," Mike Pitts!" Why they I see the dealership overall gets a high rating for New cars but when it comes to used cars one name comes up for BAD service," Mike Pitts!" Why they keep this guy around is beyond me. I was going to buy a used car from them. They said they would hold it for me for a day because I had to drive eight hours to get there. James DeLuca sent me the "out the door price" and I said it sounded good. The Following morning I was ready to travel leave and called Jim. He said I would have to fill out a credit check on line. I said no need because I was paying cash. Jim Deluca went into a rage and said he would get his Manager. So Mike Pitts comes on the phone and makes up a story that they don't hold cars AND somebody is out test driving the car right now and we will have to wait and see if they buy it. Hey Mike, I'm still waiting for the call back. Oh and by the way I see you still have the car up for sale on your web site. More