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Prescott Honda
Prescott, AZ
1,973 Reviews
Prescott Honda in Arizona – close to Prescott Valley, Cottonwood, Chino Valley, and the entire Quad Cities area – proudly offers impressive new and used vehicles, affordable service, and helpful financing. From the first moment you step through our doors, you’ll be treated to exceptional customer service in a friendly and low-pressure setting. New customers and long-time shoppers alike will enjoy the diverse range of new and used models available to them. Better yet, our sales team provides the expert assistance you need to determine exactly which vehicle you like best and want to drive home. After you take a test drive and make your final decision, our finance advisers are standing by. They possess incredible knowledge about new auto loans and used car financing, meaning they’ll comb through every option you have to secure wallet-friendly monthly payments and a low interest rate. No matter what your credit situation looks like, be sure to fill out our online finance application and take advantage of our amazing specials and programs for a great deal. Almost nothing will feel better than driving home in your new or used car. Once you’ve enjoyed your new Honda for a few months, it’ll be time to bring it in for a routine oil change. Our factory-trained automotive technicians can treat your vehicle with incredible care and efficiency, whether you stop in for a regular visit like an oil change or can’t quite figure out what the noise under the hood might be. We even offer outstanding service specials on top of our already excellent prices! Prescott Honda in Arizona is where the Valley shops Honda. We can’t wait to help you find a new or used vehicle that you love. Our showroom is conveniently open seven days a week and is located at 3291 Willow Creek Rd, Prescott, AZ 86301. We look forward to meeting you and sending you home in the new or used Honda you’ve always wanted!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,973 reviews
December 30, 2018
Great service and great kindness from representative Having my recalled air bags replaced at Prescott Honda was a pleasant and efficient experience! The representative was kind and friendly and very inf Having my recalled air bags replaced at Prescott Honda was a pleasant and efficient experience! The representative was kind and friendly and very informative. The repair was supposed to take 2 1/2 hours and only ended up taking an hour and 20 minutes! The waiting area was outstanding in its cleanliness and accommodations-food, drink, seating, wi-fi. The only discomfort I felt was when I was informed that my brakes should be bled on my next oil change visit. I conferred with other auto specialists and Honda's manual and website. I discovered and was informed that bleeding brakes should only happen if some contaminant gets into the brake line; otherwise unnecessarily bleeding brakes can cause major problems. I was informed that the brake fluid should be topped off and/or checked if there is a problem with the actual brake performance. I was very, very disappointed to hear that I was misinformed about a service I was told I needed. Besides this, Prescott Honda does offer courteous and fast service and a comfortable setting. More
by BSK
Employees Worked With
David Hartman
December 30, 2018
Personal and efficient service We had to have the battery replaced in our 2018 Honda which was a surprise, but Dave and the service department were professional and friendly and too We had to have the battery replaced in our 2018 Honda which was a surprise, but Dave and the service department were professional and friendly and took care of it asap. More
by happyhonda
Employees Worked With
Dave H.
December 28, 2018
Everyone was very polite and professional The service dept is very prompt about the work that need to be done. The waiting area is comfortable and stocked with beverages and snacks. The pe The service dept is very prompt about the work that need to be done. The waiting area is comfortable and stocked with beverages and snacks. The people are friendly and polite. More
by Loretta47
Employees Worked With
Don't remember names
December 28, 2018
Honda Quality Service I was hearing a scraping sound out of the steering column when I would make a full 90 degree right turn but it didn't occur with a left turn. I took t I was hearing a scraping sound out of the steering column when I would make a full 90 degree right turn but it didn't occur with a left turn. I took the car into Prescott Honda and asked Chrys Harris my Service Advisor if they could check it out. I don't know how they figured it out but there was a small rock stuck between the left front brake caliper and the backing plate. The Tech removed the rock and no further sound. I have been buying my Honda cars at Prescott Honda since 2003 and they really understand what good customer service is. More
by birdieguy-Honda
Employees Worked With
Chrys Harris
December 27, 2018
Top-Notch Service & Fair Prices I’ve gotten my last two cars here and the service has always been superb. Got 4 new tires and the prices were comparable to anywhere else and they inc I’ve gotten my last two cars here and the service has always been superb. Got 4 new tires and the prices were comparable to anywhere else and they include a 2-year warranty and nationwide road service from any Honda dealer. Can’t beat it! More
by Honda CRV Fan
Employees Worked With
J.J.
December 27, 2018
Top Drawer ! Best Service Dept. there is - never had a problem. Suggestion: TV channel in costumer waiting area should be on Fox News ! Helps everyone's morale Best Service Dept. there is - never had a problem. Suggestion: TV channel in costumer waiting area should be on Fox News ! Helps everyone's morale ! Ed More
by Darth Vader
Employees Worked With
Can't remember names !
December 25, 2018
Appreciation Each time my Son's car I'm using needed service, I returned to Prescott Honda because I have received exceptional, excellent service from David Hartma Each time my Son's car I'm using needed service, I returned to Prescott Honda because I have received exceptional, excellent service from David Hartman. All of those with whom he works are as pleasant and polite as David, which is why I will always return for service. More
by kayeporter
Employees Worked With
David Hartman and David that explained the guidance. I should have asked for his last name, but he was superb.
December 22, 2018
Maintenance Kept me informed giving precise details of maintenance service required, including price and estimated time of completion. Courteous and professional Kept me informed giving precise details of maintenance service required, including price and estimated time of completion. Courteous and professional. Work completed to my satisfaction. More
by Butterfly Lady
Employees Worked With
Anthony
December 20, 2018
Customer service was excellent The staff was very friendly and informative. We were pleased with our encounter. We will recommend this dealer to our friends and family in the fut The staff was very friendly and informative. We were pleased with our encounter. We will recommend this dealer to our friends and family in the future. More
by Maggie
Employees Worked With
Bert Wong, Kristie
December 20, 2018
Courteous, Professional, knowledgeable with very positive at titude. I was a drive in customer with out an appointment for problems with my battery. It was diagnosed immediately found to be faulty. Price was titude. I was a drive in customer with out an appointment for problems with my battery. It was diagnosed immediately found to be faulty. Price was quoted including Veterans discount, agreed to by me and installed & truck washed. All accomplished within a hour! Great job. More
by AZNATIVE
Employees Worked With
CHRYS HARRIS
