1,403 Reviews of Prescott Honda - Service Center
Efficient, professional, friendly Chris is a phenomenal service representative!! We highly recommend Chris and the Honda dealership! We have bought a new Honda here, and continue to h Chris is a phenomenal service representative!! We highly recommend Chris and the Honda dealership! We have bought a new Honda here, and continue to have great service for our old and new Honda Accord . More
Auto Butler Great service! Chrys is my hero. Jim, shuttle driver was spot on. Timing of service and appointment were very well done. Nice work by the entire t Great service! Chrys is my hero. Jim, shuttle driver was spot on. Timing of service and appointment were very well done. Nice work by the entire team. More
Chrys is the best! Each and every time I make an appointment with Prescott Honda, Chrys takes such good care to ensure we are handled in a timely and efficient manner. Each and every time I make an appointment with Prescott Honda, Chrys takes such good care to ensure we are handled in a timely and efficient manner. She makes getting the cars serviced smooth as possible. More
My recent visit. I had my 2012 Honda Pilot in for an oil change, tire rotation and recall passenger air bag fix. My service writer, as usual, was very friendly and hel I had my 2012 Honda Pilot in for an oil change, tire rotation and recall passenger air bag fix. My service writer, as usual, was very friendly and helpful. The vehicle was done in a little less time than estimated. The car wash had a broken part, so I was given a coupon for a free car wash any time. My service writer modified our records so my wife and I are part of Prescott Honda;s Honda family and we can now get 10% off of service, parts and accessories, which I got on this visit. Overall, it was the usual pleasant experience I have had with this dealership when it comes to service. More
Service experience We have purchased 5 cars through this dealership and have used this service department for all of them. (That includes this and the previous owner.) W We have purchased 5 cars through this dealership and have used this service department for all of them. (That includes this and the previous owner.) We have never had a reason to complain. More
Great place Timely service with a smile.We got there on time for auto butler service and it was completed as scheduled.They even shined the tires. Timely service with a smile.We got there on time for auto butler service and it was completed as scheduled.They even shined the tires. More
Great Dealership I have dealt with this dealership for many years. Never once have I had a problem. The sales staff is very professional, every employee is courteous I have dealt with this dealership for many years. Never once have I had a problem. The sales staff is very professional, every employee is courteous and very helpful and the service department in my opinion is the best anywhere. Appointments easily scheduled, completed at estimated time at the quoted price. I highly recommend this dealership and the service department. I am 83 years old and have purchased a lot of new cars and this is the first time I have went back to any dealer for the service work. No one has ever worked on any of my Honda's but service people from this dealership. More
What I've come to expect from Prescott Honda :). Only suggestion I would offer is that the purse hook in handicap ladies rest room too low and should be moved to tall wall not the door. Also, tap ha Only suggestion I would offer is that the purse hook in handicap ladies rest room too low and should be moved to tall wall not the door. Also, tap has needed new washer for years! Otherwise, staff always courteous, friendly and knowledgeable. Thanks. More
Love the caring, considerate staff and capable mechanics We love the capable staff at Prescott Honda. The little niceties there differentiate Honda from their competition. We appreciate the follow thru and f We love the capable staff at Prescott Honda. The little niceties there differentiate Honda from their competition. We appreciate the follow thru and free first oil change after purchasing used from Prescott Honda. More
Emergency battery service The battery on my wife's civic needed to be charged. got AAA to do that and brought the car in for service check without appointment. Service adviser The battery on my wife's civic needed to be charged. got AAA to do that and brought the car in for service check without appointment. Service adviser JJ Walz took care of me promptly and pleasantly. More