Prescott Honda - Service Center

Pleasant Service Everything was done perfectly--to items: Auto Butler and one recall. This is my FIRST service experience at Prescott Honda. Everyone was friendly and Everything was done perfectly--to items: Auto Butler and one recall. This is my FIRST service experience at Prescott Honda. Everyone was friendly and efficient.. More

Auto Butler service and new tire. I went to the service department for my scheduled auto butler and they found a nail in my tire. Over 2 hours in the waiting room and $179.00 later, I I went to the service department for my scheduled auto butler and they found a nail in my tire. Over 2 hours in the waiting room and $179.00 later, I was able to go home. The young man who helped me also programed my new cell phone into my car, which was a wonderful help. He was very kind and helpful and my experience with him was excellent. I am also glad that the bad tire was brought to my attention before I was stuck on the road alone. Overall my experience was good. I know the waiting is made as comfortable as possible, but it is tiring. More

Friendly Service I was greeted with a warm smile and treated well by the service department. Just brought my car in for an oil change. They suggested some up coming s I was greeted with a warm smile and treated well by the service department. Just brought my car in for an oil change. They suggested some up coming service but did not try to sell me any extras. This was my first visit and I will return. More

Consistent excellent service I have visited the service department 2ce, working with 2 different service representatives. Both reps were outstanding and I am extremely pleased wi I have visited the service department 2ce, working with 2 different service representatives. Both reps were outstanding and I am extremely pleased with the work done! More

Oil change Excellent service. Staff is very professional. Check all the fluids and recommended updates to vehicle. Very knowledgeable. Will continue taking my Excellent service. Staff is very professional. Check all the fluids and recommended updates to vehicle. Very knowledgeable. Will continue taking my vehicle to Prescott Honda for all needed service. More

Fast and Professional Had to go in because their was a recall on my 2018 Honda Accord for a Rear view software update I was told by the service advisor John Walz the day Had to go in because their was a recall on my 2018 Honda Accord for a Rear view software update I was told by the service advisor John Walz the day before when I made the appointment that it would take around 1 1/2 hours to do, when I arrived at the dealership he was very professional and even got me out under an hour. The thing is I had purchased this new car through AAA and the car actually came from another dealership, I guess what I am trying to say is that I will return because of the service I received from JJ thank you M Mejia More

Excellent service as expected! Great store, great people! Happy to have a more personal Honda store to work with than the big dealers down the hill. Keep up the good work! Great store, great people! Happy to have a more personal Honda store to work with than the big dealers down the hill. Keep up the good work! More

Oil and transmission fluid change The representative was very courteous and professional, outlining all my car needs that day for service. She also gave me a quote on some tire replac The representative was very courteous and professional, outlining all my car needs that day for service. She also gave me a quote on some tire replacements that was needed. More

Totally dependable service. Everything was great. I am 80 years old and drive down to see my daughter in Phx. every couple of months and I NEED a dependable car. I dearly love Everything was great. I am 80 years old and drive down to see my daughter in Phx. every couple of months and I NEED a dependable car. I dearly love my 2014 CRV and feel very secure with the service I receive at Prescott Honda. I can't recommend this place enough. Deana Starkey More

Great Service Department A Awesome Service Department. The tech's get things done right, they check over your vehicle, and over and above what you came in for, they let you A Awesome Service Department. The tech's get things done right, they check over your vehicle, and over and above what you came in for, they let you know what else needs to be done, and take excellent care of your car. And on top of all the above, a Complementary car wash. The service department gets a 10 out of 10 score, and the same with my previous visits since 2010. More