Prescott Honda - Service Center

Friendly and Professional They are always friendly and helpful when I have questions. They always let me know where I'm at in the oil change process, and let me know what items They are always friendly and helpful when I have questions. They always let me know where I'm at in the oil change process, and let me know what items may be coming up in the future. Highly recommended! More

Airbag Recall Truly a five star rating.Chrys was great and very helpful to us . We expected a much older car for a loaner,but had a 2015 in place of our 2010CRV Truly a five star rating.Chrys was great and very helpful to us . We expected a much older car for a loaner,but had a 2015 in place of our 2010CRV More

oil and filter change, headlights polished Every one always shows excellent customer service. Service was done in a timely manner and I was shown a check list of what they found out about my ca Every one always shows excellent customer service. Service was done in a timely manner and I was shown a check list of what they found out about my car. More

Prescott Honda always takes care of me and my car I would go back to Prescott Honda for every car I owned if it were possible. They are always very clear about what needs to be done and on what schedu I would go back to Prescott Honda for every car I owned if it were possible. They are always very clear about what needs to be done and on what schedule, and are just really fantastic people and service people. More

Awesome customer service!!!!!! Nino Zepeda was my wonderful service adviser. I did not have an appointment, but still was helped right away. Everyone was great! Very kind and hel Nino Zepeda was my wonderful service adviser. I did not have an appointment, but still was helped right away. Everyone was great! Very kind and helpful. More

Even on the wrong Monday! My appointment was set and I arrived first thing Monday morning, only to realize we were a week early. Chrystie fit us in anyway! The team was super f My appointment was set and I arrived first thing Monday morning, only to realize we were a week early. Chrystie fit us in anyway! The team was super friendly and accommodating. Michael in parts helped me with my stripped out key fob, changing my battery for me while we waited. An hour later, and a clean car waiting, we were on our way. Excellent service. More

Very Customer Oriented! Noble Jones was my Service Advisor and he made sure my Odyssey received the services it needed. When I asked about some other services Noble said my Noble Jones was my Service Advisor and he made sure my Odyssey received the services it needed. When I asked about some other services Noble said my vehicle didn't need those services yet. I appreciate service reps who don't try to sell me services I don't need. Noble also gave me a coupon some else wasn't able to use. Thank You! More

Outstanding Service The Service Department personnel provide technical service head and shoulders above their competition. Customer service and professionalism is top not The Service Department personnel provide technical service head and shoulders above their competition. Customer service and professionalism is top notch and second to none. Outstanding as usual. Kelly Hill and her team of service representatives treat their customers like family, with the utmost courtesy and friendliness one expects as a new or returning customer. Keep up the pride and professionalism, I recommend Prescott Honda with the strongest endorsement possible. More

Easy Check-In and Thorough Service I had an appointment for 7:30am to do a standard A1 service. Check In was smooth and during the service found engine and cabin air filters were very I had an appointment for 7:30am to do a standard A1 service. Check In was smooth and during the service found engine and cabin air filters were very dirty. They added servicing the filters and I was out the door in 2 hours. Nino was my primary contact and although busy, processed my paperwork quickly checking in and checking out. More

Best service team, best customer service The team at Prescott Honda is outstanding- friendly, knowledgeable, and they don't try to sucker you in to unnecessary service. They go above and beyo The team at Prescott Honda is outstanding- friendly, knowledgeable, and they don't try to sucker you in to unnecessary service. They go above and beyond to help their customer. We've purchased two vehicles from this dealership (one Honda, one non-Honda, both of which get serviced at this dealership), and will work hard to keep our business here well into the future. More