Prescott Honda - Service Center

Excellent as usual! Always great. Knowledgeable and pleasant the Prescott Honda staff is the best. Even provided a driver for my business meeting downtown. Can't be beat. Always great. Knowledgeable and pleasant the Prescott Honda staff is the best. Even provided a driver for my business meeting downtown. Can't be beat. More

Professional and my car was ready in a timely manner I was very happy with the service. I love that my car gets washed after a service appt. my last two vehicle were Toyota and they didn't wash my truck I was very happy with the service. I love that my car gets washed after a service appt. my last two vehicle were Toyota and they didn't wash my truck unless I requested it and they only did it during the week not on Saturdays.. Very pleased with the service. More

Car service Nino Zepeda explained clearly the repair needed and how the cost was determined. He was respectful and answered my question. The repair was done qui Nino Zepeda explained clearly the repair needed and how the cost was determined. He was respectful and answered my question. The repair was done quickly. More

Fast, friendly & efficient Very satisfied! Service rep was very knowledgeable and friendly. The wait wasn't bad either. Would recommend this dealership in the future. Love m Very satisfied! Service rep was very knowledgeable and friendly. The wait wasn't bad either. Would recommend this dealership in the future. Love my Honda Civic. More

Fast, Courteous and Efficient I love this Honda service center, as the people that work there are very friendly and courteous. My last service was finished faster than predicted as I love this Honda service center, as the people that work there are very friendly and courteous. My last service was finished faster than predicted as well, so less wait time. I highly recommend them. More

Typical Honda Experience Chrys Harris was a most pleasant young lady to work with. As with Noble (who assisted me last time), she was prompt, informative and accommodating. Chrys Harris was a most pleasant young lady to work with. As with Noble (who assisted me last time), she was prompt, informative and accommodating. It is folks like these that give confidence in the service that you are being provided. They followup in a timely fashion. Honda (and in particular Prescott Valley Honda) knows how to do customer service right! More

Recall For Defective Roof Rails on 2016 Honda Pilot Service provided as described by Service Associate. I am disappointed, not in the service provided, but in the product. This is the second recall Service provided as described by Service Associate. I am disappointed, not in the service provided, but in the product. This is the second recall on a 2016 Pilot within the first six months of ownership. Also was was notified via my factory installed Garmin GPS that the mapping system was already over a year old and needs to be updated. More

No problematic Wish everything else went that easy. Very organized and professional. Handled everything we needed done and answered all my questions about the airb Wish everything else went that easy. Very organized and professional. Handled everything we needed done and answered all my questions about the airbag recall. That's it. More

oil change, filters car good communication by Chrys Harris. car ready earlier than expected. everything explained. Waiting room clean and neat, water, hot tea, snack were all good communication by Chrys Harris. car ready earlier than expected. everything explained. Waiting room clean and neat, water, hot tea, snack were all good, and I appreciate this. the bathroom was clean. More

Air bag recall The service department was extremely helpful in resolving this recall matter. I would recommend Prescott Honda to any Honda owner. I have used servi The service department was extremely helpful in resolving this recall matter. I would recommend Prescott Honda to any Honda owner. I have used service and past and they continue to be very helpful and informative. More