Prescott Honda - Service Center

Nicest people ever Our civic got wrecked and was towed to this dealer, where we purchased it. The boss lady in the service department, Lisa, was so helpful and accommoda Our civic got wrecked and was towed to this dealer, where we purchased it. The boss lady in the service department, Lisa, was so helpful and accommodating with our insurance company trying to get this resolved and fixed. The insurance company wouldn't agree to Hondas terms and had it towed somewhere else to get it fixed. Lisa was so nice about and even said the place where it was taken was a good reputable place! She was very helpful. Then we went to pick it and had to drive it directly over to Honda to have the tire sensors calibrated, and Chrys in the service department was so nice and helpful! She taught my 17 yr old son how to be able to do it himself. Overall, I am so glad we drove from Sedona to Prescott to purchase the car in the first place and I don't mind driving it that far in the future....the service is worth it! More

No nonsense oil change Came in for a normal oil change and tire rotation. The expected time to perform this service was earlier than projected and that was great. The only Came in for a normal oil change and tire rotation. The expected time to perform this service was earlier than projected and that was great. The only concern I would have is the service department phone line never seems to get answered, I have always gotten voice mail and it takes a long time ( many hours later) for them to get back with me to set up the appointment. More

Service on our Honda A great experience, as always. It's like visiting family. Everybody aims to please and does their best to make us satisfied. The snack bar is alway A great experience, as always. It's like visiting family. Everybody aims to please and does their best to make us satisfied. The snack bar is always a pleasant experience and rarely found at dealerships. More

Great Service Experience! I appreciate what this Service center does for me. Quick & Polite! I will come back to this Honda Dealership again. I had a Good Experience! I appreciate what this Service center does for me. Quick & Polite! I will come back to this Honda Dealership again. I had a Good Experience! More

Best dealer customer service ever Second time we've had Chrys help us with our routine service and she is very efficient and personable. We had the one year service done and the auto Second time we've had Chrys help us with our routine service and she is very efficient and personable. We had the one year service done and the auto butler and it was done before we knew it. Everyone there was very pleasant. More

Recall I brought my Honda in for replacement airbags due to the recall. The service department was prompt & efficient, the personnel were friendly & the wai I brought my Honda in for replacement airbags due to the recall. The service department was prompt & efficient, the personnel were friendly & the waiting area was very pleasant! More

Great experience Khrys is very helpful in keeping my Honda servicing up to date. She calls when the ordered parts are in and calls promply when my cars are ready. Get Khrys is very helpful in keeping my Honda servicing up to date. She calls when the ordered parts are in and calls promply when my cars are ready. Getting appointments are usually problem free. The complimentary car wash is nice. Taking my cars to Prescott Honda every six months keeps them in good working order which helps keep my famly safe while driving them. More

Excellent service All employees were thorough, helpful, knowledgeable and pleasant. I took my car in for a maintenance check and everything was done that needed to be d All employees were thorough, helpful, knowledgeable and pleasant. I took my car in for a maintenance check and everything was done that needed to be done. More

Maintenance service Very attentive service. Service attendant was very thorough, friendly, and helpful. He explained additional service that was needed. I had a choice to Very attentive service. Service attendant was very thorough, friendly, and helpful. He explained additional service that was needed. I had a choice to delay one item until next spring and he was fine with that. More

Oil change Had oil changed with coupon, (much appreciated.) Great service, only very small complaint is, during the wash I don't think they touched the windshie Had oil changed with coupon, (much appreciated.) Great service, only very small complaint is, during the wash I don't think they touched the windshield. No biggie... Blessings, Gene More