Prescott Honda - Service Center

Fast, Friendly and Efficient I live in Payson so it's a long drive for me to go to your facility. Since my daughter is in Prescott, I always combine my service with a visit to her I live in Payson so it's a long drive for me to go to your facility. Since my daughter is in Prescott, I always combine my service with a visit to her. I brought the car in for the recall on the airbags, also to check my battery out. I had expected to wait several hours but I was out in an hour and a half. The battery needed replacing and that was done and pricing was fine. The Service Advisor was friendly and helpful. I drove home to Payson afterwards. I was a little disconcerted when after returning home, I had to go back out to pick my dog up from the kennel. The engine service light came on and remained on until I was almost home from my errand. It suddenly disappeared. I called the Service Advisor immediately and he said to just keep an eye on it. Might just have been a fluke. That they didn't do anything that would have caused it. Since I have driven the car since, I don't know if it will remain off. If it returns, I will check back with one of your Service Advisors. Otherwise, I'm very happy with the service received. More

"ONLY $25.00"...GEE THANKS! During our last scheduled maintenance visit, 8/2015, the service writer comes to us with a "nail in the tire" issue, says it's leaking air, great news During our last scheduled maintenance visit, 8/2015, the service writer comes to us with a "nail in the tire" issue, says it's leaking air, great news though... the tire can be patched for ONLY $25.00. I pass this "great offer" up knowing the tire has no leak & the on-board tire sensor sends no low tire signal. We have either purchased or leased Honda's for the last 15-20 years. You would of thought they could throw in a tire patch now and then. The vehicle was already on the lift and what a nice customer service move this would have been. Then because I declined to be ripped off for the tire repair the service writer let's our finished, just serviced vehicle, set in the pick-up area and waits on a few other people before us... just to show his feelings on the situation. I then go to Discount Tire where you do get great customer service and no charge for tire repairs...even if you did not purchase tires from them. They pulled the tire and said...no leak or puncture...a small piece of metal was in the tire but did not puncture. Service writer must be a commission based job. More

Friendly and courteous I had a good experience with the dealership. Everyone I spoke to was friendly and courteous. The waiting area is comfortable and I liked the free refr I had a good experience with the dealership. Everyone I spoke to was friendly and courteous. The waiting area is comfortable and I liked the free refreshments. More

Excellent service as always. Been servicing our Honda's here for 10 years. Always received excellent service and courtesy. Like to use their coupons and specials too. Been servicing our Honda's here for 10 years. Always received excellent service and courtesy. Like to use their coupons and specials too. More

Great service and kindness Chrys, the Service Advisor, and Perry, the Courtesy Driver, were so friendly and helpful. It seems like a very well organized Service Dept. Will defin Chrys, the Service Advisor, and Perry, the Courtesy Driver, were so friendly and helpful. It seems like a very well organized Service Dept. Will definitely be a return customer, when needed. More

A pleasant experience Everything I asked for was done and handled completely by my service representative, Nino. He checked to see that the work was completed, and even app Everything I asked for was done and handled completely by my service representative, Nino. He checked to see that the work was completed, and even applied the coupon I brought in to save me a little money. Thank you so much. More

thanks I appreciate their effort and customer service, I appreciate their effort and customer service,I appreciate their effort and customer service,I apprec I appreciate their effort and customer service, I appreciate their effort and customer service,I appreciate their effort and customer service,I appreciate their effort More

First oil change on our new car We were pleased with the service and the employees that we came in in contact with were pleasant and informative. We were charged a reasonable fee f We were pleased with the service and the employees that we came in in contact with were pleasant and informative. We were charged a reasonable fee for the service. More

Better than buying a house! The service at Honda was excellent, after a long day of house shopping and dealing with a realtor that could be described as, "less than interested" a The service at Honda was excellent, after a long day of house shopping and dealing with a realtor that could be described as, "less than interested" and seemed more like he wanted to nickle-n-dime us on everything. I've never been so at peace with dropping $500 on brakes and a new battery after going in for a simple oil change. Nor have I been so at ease learning my car needs $1000 more in regular maintenance in the future. I believe Honda wants me to be safe and come back as a customer again and again. More

oil change Very kind and great service they even washed my car after they were done changing the oil comfortable waiting room and quick service in all Very kind and great service they even washed my car after they were done changing the oil comfortable waiting room and quick service in all More