Prescott Honda - Service Center

Customer Service is always very good. Glen always takes great care of us when we need our vehicles serviced. Glen always takes great care of us when we need our vehicles serviced. More

The service department is very thorough. The service department specialist assigned to my vehicle, Chris, is very professional, polite and courteous. He keeps me informed of everything whi The service department specialist assigned to my vehicle, Chris, is very professional, polite and courteous. He keeps me informed of everything while my vehicle is being serviced. More

Usual excellent service. Commend Chrys Harris for her management of the service department. Parts needed were ordered before my service appointment, so car could be done in o Commend Chrys Harris for her management of the service department. Parts needed were ordered before my service appointment, so car could be done in one day. More

I needed a new battery for my 2012 Civic on Friday afternoon. I initially considered a “big box” national retail chain but also checked with Carlos at Prescott Honda. Carlos told me to bring it in r afternoon. I initially considered a “big box” national retail chain but also checked with Carlos at Prescott Honda. Carlos told me to bring it in right away and they would get to it that afternoon. Upon arrival Anthony walked up to my car took my info and had me processed in minutes. An hour later and my battery problem was solved. Prescott Honda got me in quicker, installed a battery with a better warranty, and all for the same price as the “big box” store. Prescott Honda has been servicing my car since I moved to Prescott 2 years ago and their service department has been exemplary from day one. Their pricing seems very fair. They are an asset to our community. More

Staff are pleasant and have become more like family over the years. We trust Prescott Honda to care for our vehicles, and they always come through with flying colors. We have also purchased vehicles from th the years. We trust Prescott Honda to care for our vehicles, and they always come through with flying colors. We have also purchased vehicles from this dealership and appreciate that they are not pushy. Whenever we have a chance to refer someone to Prescott Honda, we know we can do that with top confidence. More

Worth the wait. Everyone is always so friendly. Did not try the coffee, but the snacks were good. Everyone is always so friendly. Did not try the coffee, but the snacks were good. More

I purchased a certified vehicle and have had it serviced twice so far. So far just excellent. Once a wrong part was ordered but was reordered and repaired the same day. That is commendable. But four of twice so far. So far just excellent. Once a wrong part was ordered but was reordered and repaired the same day. That is commendable. But four of my 5 stars go to Glen in express service. His customer service skill are just excellent! More

Paul in service was great. Kept in touch and service went smoothly. Always polite and friendly compared to other car dealers. Kept in touch and service went smoothly. Always polite and friendly compared to other car dealers. More