1,403 Reviews of Prescott Honda - Service Center
Recall fix courteous and very knowlegible staff. The perk of getting the car washed after the service appointment made my wife very appreciative. Thank you for t courteous and very knowlegible staff. The perk of getting the car washed after the service appointment made my wife very appreciative. Thank you for the great service. More
Air BAg recall I brought my 2001 Honda Accord in for an airbag recall. I saw Chrys Harris who was very pleasant and courteous. Honda took care of the airbag issue in I brought my 2001 Honda Accord in for an airbag recall. I saw Chrys Harris who was very pleasant and courteous. Honda took care of the airbag issue in a couple of hours. Chrys even had my car washed for me. Thank You. More
Oil change on our Acura MDX Dave in service helped us, however everyone we came in contact with their Waze friendly and helpful. Dave is very thorough and helped us get on our w Dave in service helped us, however everyone we came in contact with their Waze friendly and helpful. Dave is very thorough and helped us get on our way quickly. More
Service at Prescott Honda Good, fast, friendly, fair and professional and they used to have fresh cookies in the waiting area but, alas, no longer. Bring back the cookies! Good, fast, friendly, fair and professional and they used to have fresh cookies in the waiting area but, alas, no longer. Bring back the cookies! More
Friendly, Fast Service The service rep automatically had a recalled part replaced without my having to ask and the car was ready and washed faster than expected. Also I thou The service rep automatically had a recalled part replaced without my having to ask and the car was ready and washed faster than expected. Also I thought the drop-off service was terrific! More
Friendly, concise, and reasonable. Dave was my service rep, hopefully permanently. He listened to me, gave expert advice respectfully. All work done per specification. The costs reason Dave was my service rep, hopefully permanently. He listened to me, gave expert advice respectfully. All work done per specification. The costs reasonable. Despite recent service and finance issues; I'm friends with Prescott Honda again. I want to thank Ruth for the pep talk. Thank you Ruth! More
Great service Great auto butler service. Car washed and tire shined included. Service adviser Chrys is always helpful (We always pick her with our car service. She Great auto butler service. Car washed and tire shined included. Service adviser Chrys is always helpful (We always pick her with our car service. She has excellent customer service). More
Excellent service Went in for scheduled oil change and several other items were done at no extra charge as well as general check of all systems. Service was completed Went in for scheduled oil change and several other items were done at no extra charge as well as general check of all systems. Service was completed within estimated time given. More
Service Dave took excellent care of me and my car. He answered all my questions. Was very personable. I recently purchased a used Honda CRV & had many questi Dave took excellent care of me and my car. He answered all my questions. Was very personable. I recently purchased a used Honda CRV & had many questions regarding all the options on the car. Frank very kindly went over the radio, the navigation system ( which is quite confusing to a 76 year old woman) & any other questions while my car was being serviced. I would definitely refer others to your dealership. My name is Susan Kennen. The name you put on this email was the previous owner. More
Great Customer Service On July 20, I was driving from Costco when I heard some rattling noise under my AWD 2017 CR-V. I pulled over and checked what was going on. It turned On July 20, I was driving from Costco when I heard some rattling noise under my AWD 2017 CR-V. I pulled over and checked what was going on. It turned out that the engine’s under belly metal cover was almost falling off and was already hitting the grounds. I immediately drove to Presscott Honda, though it’s already their service closing hour, to have it looked at. Corbin, parts writer and mechanic Scott greeted me and helped me out. They went above expectations and only charged me a few bucks for screws. There’s no way I could’ve fixed it without them. More