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RC Hill Mitsubishi-Ocala

Ocala, FL

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Employees
Reviews
Vehicles
4.9
957 Reviews
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3550 S Pine Ave

Ocala, FL

34471

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Showing 957 reviews

July 03, 2023

Best dealership I’ve ever used. And I bought a lot of cars. Everyone was very relaxed no high pressure sales. Actually bought 2 cars. My daughter bought one also. In and out in just More

by Atlas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Moret
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Jul 06, 2023 -

RC Hill Mitsubishi-Ocala responded

Thank you for your wonderful review! We are thrilled to hear that your experience at RC Hill Mitsubishi Ocala was the best you've ever had. Our team takes pride in providing a relaxed and pressure-free environment for our customers. We are glad to have been able to assist you and your daughter in purchasing your cars efficiently. We truly appreciate your support and look forward to serving you again in the future. Best regards, RC Hill Mitsubishi Ocala

July 02, 2023

Excellent customer service. Very trustworthy. Clear explanation of services needed. The only thing is that the waiting time is too long for an oil change. More

by becky100_valle
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jacob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2023 -

RC Hill Mitsubishi-Ocala responded

Thank you for your kind review of our dealership! We appreciate your positive feedback regarding our excellent customer service, trustworthiness, and clear explanation of services needed. We apologize for any inconvenience caused by the long waiting time for an oil change. We understand your concern and will work towards improving our efficiency to minimize waiting times in the future. We value your business and look forward to serving you again soon. Best regards, RC Hill Mitsubishi Ocala

July 01, 2023

Carlos is amazing! ! Going as a woman to a dealership can be scary. He made it not so. He valued me as an individual and made up for the mistreatment from a former emplo More

by MLORENZO9311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris? Not sure he was one of the mechanic and was super nice. He washed my car for me.
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Jul 04, 2023 -

RC Hill Mitsubishi-Ocala responded

Thank you for taking the time to share your experience with us. We're thrilled to hear that Carlos provided you with exceptional service and made your visit to our dealership a comfortable one. We take pride in treating each customer with respect and ensuring their satisfaction. Carlos truly embodies the values we strive for at RC Hill Mitsubishi Ocala. We appreciate your continued support and look forward to serving you again in the future.

July 01, 2023

Quick and easy. Great service! And explanation of what was done and what to expect in the future with service. More

by deannakarp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2023 -

RC Hill Mitsubishi-Ocala responded

Thank you for choosing RC Hill Mitsubishi Ocala! We're thrilled to hear that you had a quick and easy experience with great service. Our team always aims to provide clear explanations of the work done and what you can expect in the future. We appreciate your feedback and look forward to serving you again soon! Drive safely! 🚗💨

July 01, 2023

Carlos is amazing! ! Going as a woman to a dealership can be scary. He made it not so. He valued me as an individual and made up for the mistreatment from a former emplo More

by MLORENZO9311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris? Not sure he was one of the mechanic and was super nice. He washed my car for me.
Report | Print
Jul 04, 2023 -

RC Hill Mitsubishi-Ocala responded

Thank you for taking the time to share your experience with us. We're thrilled to hear that Carlos provided you with exceptional service and made your visit to our dealership a comfortable one. We take pride in treating each customer with respect and ensuring their satisfaction. Carlos truly embodies the values we strive for at RC Hill Mitsubishi Ocala. We appreciate your continued support and look forward to serving you again in the future. Best regards, RC Hill Mitsubishi Ocala

June 30, 2023

It's was a awesome experience, no pressure and costumer service and Tony was very awesome, after a month I found my forever car. Thanks More

by ktorres100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gamero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2023 -

RC Hill Mitsubishi-Ocala responded

Thank you for taking the time to share your awesome experience with us! We're thrilled to hear that you had a pressure-free experience and received excellent customer service from Tony. We're even happier that we could help you find your forever car. It was our pleasure serving you, and we look forward to assisting you again in the future. Best regards, RC Hill Mitsubishi Ocala

June 30, 2023

Very clean dealership with professional salesmanship. Honest and will do a lot to help you get in the car you want. More

by r.bullock86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Moret
Report | Print
Jul 04, 2023 -

RC Hill Mitsubishi-Ocala responded

Thank you for your positive review of RC Hill Mitsubishi Ocala! We're delighted to hear that you found our dealership clean and our sales team professional. We pride ourselves on being honest and dedicated to helping our customers find the car they desire. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business! Best regards, RC Hill Mitsubishi Ocala

June 29, 2023

First time there but couldn’t ask for no better service and friendly people! Will return when needed! . Give your employees a raise!! Love the car wash!👍😃 More

by smatth3640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

RC Hill Mitsubishi-Ocala responded

Thank you for your positive feedback. We are thrilled to hear that you had an exceptional experience with our service department. Your kind words mean a lot to us, and we look forward to assisting you again in the future. Thank you for mentioning our car wash as well. We strive to provide the best for our customers. Drive safely and enjoy your vehicle! Best regards, RC Hill Mitsubishi Ocala

Jul 03, 2023 -

smatth3640 responded

Thank you and looking forward to my next visit!

June 29, 2023

Daniel was an absolute a pleasure! I couldn't be happier with my new car! Thanks for everything! More

by John
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Gamero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Moret
Report | Print
Jul 03, 2023 -

RC Hill Mitsubishi-Ocala responded

John, thank you so much for your kind words and for choosing RC Hill Mitsubishi Ocala! We're thrilled to hear that Daniel provided you with exceptional service and that you're delighted with your new car. It was our pleasure to assist you, and we appreciate your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car! Best regards, RC Hill Mitsubishi Ocala

June 29, 2023

Professional, respectful, fast, competently, knowingly, politely. All the positive characteristics of this car model are disclosed. More

by Alex
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
TJ Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gamero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

RC Hill Mitsubishi-Ocala responded

Alex, thank you so much for your kind words and positive review! We are thrilled to hear that you had a professional, respectful, fast, and knowledgeable experience with us at RC Hill Mitsubishi Ocala. Our team takes pride in providing excellent service and showcasing all the positive characteristics of our car models. If you ever need anything in the future, don't hesitate to reach out. We look forward to serving you again! Best regards, RC Hill Mitsubishi Ocala

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