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Roger Jennings Inc. - Service Center

Hillsboro, IL

4.8
208 Reviews

208 Reviews of Roger Jennings Inc. - Service Center

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June 12, 2021

They kept my car overnight for an oil change because somebody failed to call me to let me know it was done and still didn’t call the next day I had to call them!! I won’t be going back there it’s to b More

by dcproemelin
Customer Service
Recommend Dealer
No
Employees Worked With
I didn’t work with any of those people
May 28, 2021

Dependable, qualified and courteous servicemen. He came to my house, pcked up my car, did the work, brought it back. A job well done. Thank you! More

by Sondra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
i worked with service dept. not sales
May 10, 2021

I had my 7 year old pickup truck detailed there and man was I surprised. It looks brand new. I can't say enough about the amount of effort and care that was put into this job. I plan on going back regul More

by BRIANSULLIVAN26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Markezich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Reams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bruckert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Ellis
April 30, 2021

Very accommodating. Kenny is great to work with when buying a new vehicle. Austin and Bill in service are most accommodating. Only one timeout many years I had an issue that didn’t get done. More

by SKF288
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Markezich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin and Bill in Service
April 30, 2021

the service dept is the reason I keep coming back to the dealership and Greg Bruckert from sales dept is great too Phil and Austin and I forget the other young man's name (sorry) and love them all they More

by sgerdes0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Reams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bruckert
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2021

Even when the power goes out the Service Department at Jennings does a great job! My work was done under unique circumstances as they lost power at the Deslership. But they never missed a beat. More

by MSSHIFFMAN74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Markezich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Reams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Ellis
April 24, 2021

This service center is always helpful, answer any questions and make our appointments to our convenience. If they notice something wrong, they bring to our attention. Since we have warranty this gre More

by RACECARFAMILY49
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil, Larry, Austin, Corbin, Brian (really, all of the service employees)
April 14, 2021

they are very professional and nice to work with i don't know what else to say i don't like to talk so thanks More

by TNTHOMPSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Markezich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Reams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : phil, Ben Ellis
April 09, 2021

Returned to the dealership for our complimentary oil change on our 2017 Cadillac CTS. The service department personnel were wonderful. Even got a car wash. Our salesman, Ben, spent time answering que More

by BPBLACKWELL75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Markezich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Ellis
April 07, 2021

the service center is the main reason I have continued buying vehicles at the dealership... since they got rid of Josh Bray my salesman - I ended up telling Phil the manager of service dept that no one wa More

by sgerdes0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Markezich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bruckert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : all the service people and parts dept are great and I know Josh Reams but did not deal with him on the car.. Ben was nice but did not really seem like he wanted to sell me the car, Greg did and I will stick with Gregg, Ben Ellis
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