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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,302 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,302 reviews
September 22, 2024
Lewisville Ford was the ONLY FORD DEALER IN THE AREA that would agree to do more than an oil change on a Saturday, and what a PHENOMENAL job they did. Our F150 TURNED OFF on I35 Friday at 4:32pm. Got it to Z would agree to do more than an oil change on a Saturday, and what a PHENOMENAL job they did. Our F150 TURNED OFF on I35 Friday at 4:32pm. Got it to Zach Nixon and the folks at Sam Pack Ford and the went above and beyond diagnosing the problems. I would not ever hesitate to go back to them for anything. Thank times over. More
by BrokePowerboost
Employees Worked With
September 16, 2024
This was the best car buying exerience ever thank you to Iliana and Iliana Gonzalez and Malcolm . Your customer service was 5 Stars Iliana and Iliana Gonzalez and Malcolm . Your customer service was 5 Stars More
by alanadengate79
September 16, 2024
Iliana Davila and Tom Andrews provided exceptional service. They thoroughly explained everything, ensuring I was completely satisfied with my car purchase. Their prompt responses and attentive care we service. They thoroughly explained everything, ensuring I was completely satisfied with my car purchase. Their prompt responses and attentive care were truly appreciated! More
by Santoya18
September 12, 2024
Illiana Davila has been our go to for all ford vehicles she goes above and beyond to help you have a smooth process big thank you for the entire team for helping me out in a difficult time. she goes above and beyond to help you have a smooth process big thank you for the entire team for helping me out in a difficult time. More
by Steve85
September 03, 2024
We recently moved out to southeast TX. We have plenty of dealers in our area. I have bought from Moe before and had a great experience. What made me drive three hours to buy another one fr We have plenty of dealers in our area. I have bought from Moe before and had a great experience. What made me drive three hours to buy another one from him was personal. Last month on my birthday instead of sending me a cheesy company card, Moe recorded a video from him wishing me a happy birthday! I have been buying cars for over 30 years and no one has ever done that for me! If you want a great experience buying a vehicle go in and ask for Moe! More
by sawhite37
August 22, 2024
Try someplace/anyplace else. ... Because this particular advisor needs help in customer service and friendly interaction. ... Because this particular advisor needs help in customer service and friendly interaction. More
by Will Shepard
Employees Worked With
