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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,302 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,302 reviews
December 01, 2021
Service department is prompt, efficient, and a pleasure to deal with. Better than most. Thank you ! to deal with. Better than most. Thank you ! More
by Diesel-rattle
Employees Worked With
November 30, 2021
The people are very friendly and helpful. Cynthia was very cheerful welcoming me to the service area, and escorted me to the proper service advisor, who kept me up to date as to the progress of my car. I very cheerful welcoming me to the service area, and escorted me to the proper service advisor, who kept me up to date as to the progress of my car. I will continue to bring my car here for service. More
by tgrsmith
Employees Worked With
John Crutcher, Cynthia Olivarez.
November 30, 2021
Superior Service and a very nice experience. Thanks for making Service a real meaningful word again. Your people make 5 Star Ford the BEST. making Service a real meaningful word again. Your people make 5 Star Ford the BEST. More
by davidjspofford
Employees Worked With
November 24, 2021
Great service and attention to detail. Zach and Nick are 2 great service writers and have earned my repeat business several times over. 2 great service writers and have earned my repeat business several times over. More
by TMONTS65
November 23, 2021
They have the best service I have ever had. I will recommend them to anyone recommend them to anyone More
by Isaac Bowen
November 23, 2021
The best best thing they did was let Daryn and Moe handle my purchase. They were extremely helpful. Ford was a problem but these two gentlemen made it work! This purchase like my last 5 Star purchase was wel my purchase. They were extremely helpful. Ford was a problem but these two gentlemen made it work! This purchase like my last 5 Star purchase was well done. More
by svknox
November 21, 2021
I drive an extra 20 miles to use this dealer. There are 4 dealers I bypass dealers I bypass More
by M3glass
Employees Worked With
November 20, 2021
Wanted to give a shout out to ford for stepping up and taking great care of us and our concerns. John in the service department put all our concerns to rest and kept us informed on status updates. Hunter taking great care of us and our concerns. John in the service department put all our concerns to rest and kept us informed on status updates. Hunter our salesman was awesome and helped us get into a truck that suits all our needs. Thank you both..we love the truck More
by prtyhazlis60
Employees Worked With
John, Hunter Liggett
