Sam Pack's Five Star Ford Lewisville

I was dropping off my 2012 Ford Fusion to get fixed up. Then Mo caught me peeking at an Escape. He talked me into a test drive, and now I own a new car. Great price, great service, the process was fast, an Then Mo caught me peeking at an Escape. He talked me into a test drive, and now I own a new car. Great price, great service, the process was fast, and I am am sure my wife won’t be at all mad when I come home in my new car!! 😅 More

Best customer service provided found my exact car which I asked for hassle free process when buying a new car I got the car for the price which I liked. asked for hassle free process when buying a new car I got the car for the price which I liked. More

Was a great experience, not overly lengthy and Mo was great in answering all of our questions and getting us a great deal on our new car and our trade in great in answering all of our questions and getting us a great deal on our new car and our trade in More

Great service and very friendly environment. Moe did great job in every expect. We will do business again. Really understanding and great work. We will do business again great job in every expect. We will do business again. Really understanding and great work. We will do business again More

My salesman was great he worked hard to get me in the sun that I wanted the finance team did an amazing job as well. that I wanted the finance team did an amazing job as well. More

I had a great experience..I never dealt with a dealership that showed the hustle and speed that they did with getting my deal done! Thank you Moe,Kameron, and management😁 that showed the hustle and speed that they did with getting my deal done! Thank you Moe,Kameron, and management😁 More

My buying experience was very pleasant and smooth. Thank you for making such a positive experience with our new car purchase such a good experience. you for making such a positive experience with our new car purchase such a good experience. More

Moe was very helpful and patient. Very nice low pressure assistance. I never felt pressured. He answered all of my questions and even drove to pick up the car I wanted from a sister dealer. I was very impre assistance. I never felt pressured. He answered all of my questions and even drove to pick up the car I wanted from a sister dealer. I was very impressed and pleased. And Daniel Flores in finance has worked me a few times, and was so helpful providing all the information I needed to make decisions on lease vs. buy, etc. More

It has indeed been a pleasure working with your sales team.  Everyone we encountered at Sam Packs Five Star Ford were very friendly and helpful to my wife Karen and I.   I would especially like to men team.  Everyone we encountered at Sam Packs Five Star Ford were very friendly and helpful to my wife Karen and I.   I would especially like to mention our salesperson Moe.  He immediately made us feel relaxed and at ease with his low pressure style. Though we had pretty much decided beforehand  that the Ford Explorer was the SUV for us, we weren’t yet convinced which trim package (XLT, Limited, Platinum) would best fit our needs.  Moe spent quite a bit of time patiently showing and explaining the various Explorer models. When we finally came to a decision on the model and color, Moe went to work getting us the best deal that he could.  I can honestly say that Moe got us a deal that we simply could not refuse.  We are very happy with our new car and we would like to thank your entire team for being so professional and helpful to us.  I will certainly recommend Sam Packs Five Star Ford to all my friends that are shopping for a new vehicle.  Thank you all for such a pleasant experience.  More

I am going to go ahead and start with the fact that I don’t write reviews , I’m sorry , I just don’t,....but I am writing one today . I chose this dealership because of all the great ratings I saw on the don’t write reviews , I’m sorry , I just don’t,....but I am writing one today . I chose this dealership because of all the great ratings I saw on the place and I have to admit , they live up to the hype. Big shout out to Moe, Amos and Issac for making it happen . I’ve been managing the restaurant & hospitality industry for over 30 years now and I can’t say enough about the service I got from this team . The culture obviously starts well above them as it’s obvious the standard has been set and someone is obviously driving the bus well at that place . Thanks for a great experience guys ! More