Sam Pack's Five Star Ford Lewisville

Excellent experience from start to finish The buying experience here was amazing. Very low pressure. Very friendly. The sales associate was also very knowledgeable about the vehicle I was inte The buying experience here was amazing. Very low pressure. Very friendly. The sales associate was also very knowledgeable about the vehicle I was interested in. Anyone that's shopped for a car recently knows how rare that is these days. I'd definately recommend this dealership. More

Vehicle purchase I came to this dealership and irving was very healful and patient with me and my brother.. he did evrything he could to get us a great deal. Thank you I came to this dealership and irving was very healful and patient with me and my brother.. he did evrything he could to get us a great deal. Thank you. Go with irving to purchase your vehicle. More

Great Experience! We have been buying our cars and having them maintained at Sam Pack's Five Star in Lewisville for going on 15 years now and have always had a great ex We have been buying our cars and having them maintained at Sam Pack's Five Star in Lewisville for going on 15 years now and have always had a great experience! Patsy is great to work with. Very responsive to both calls and texts, easy to work with and very understanding with me wanting to drive and talk about multiple different cars. She's very knowledgeable about the cars, pros and cons and financial considerations. I'd definitely recommend Patsy and Five Star! More

Best deals, best sales team, best service ever! From the top down the staff at Sam pack Lewisville is superb! They take the headache out of buying a car. We’ve been trading at this location near 2 From the top down the staff at Sam pack Lewisville is superb! They take the headache out of buying a car. We’ve been trading at this location near 20 years and hope to continue the relationship (11 vehicles plus numerous friends). We feel like part of the family! Thanks again for all you do! More

Always outstanding! I bought a Ford Escape at Sams Pack in 2017 ( awesome experience), unfortunately a week ago got into an accident and my car was a total loss, I could I bought a Ford Escape at Sams Pack in 2017 ( awesome experience), unfortunately a week ago got into an accident and my car was a total loss, I could have gone anywhere to get my new car, and I got many people offering me help, but I did not hesitate for a second to come back and ask for Kenneth, sales guy that helped me a little over a year ago. Once again he helped me out and I left with a brand new version of my old Escape. Everyone was so nice and helpful, but I am so thankful of Kenneth , great guy, he helped me out and got me exactly what I needed and I was looking for. Thank you Kenneth and Sams Ford!!!! More

Authentic Service Jerry in sales and Taylor in finance did an incredible job making the process of finding a car stress free. I’m so grateful for their authenticity a Jerry in sales and Taylor in finance did an incredible job making the process of finding a car stress free. I’m so grateful for their authenticity and selfless service. I would highly recommend anyone to shop here, specifically with these two! It’s very encouraging to work with people passionate about helping people, and the job they perform. Thank you so much for all you do and the people you serve! More

The most amazing car purchase ever My salesman was Matt Roberts and he made my experience amaZing I felt comfortable cracked a couple jokes had a wonderful time he actually took the tim My salesman was Matt Roberts and he made my experience amaZing I felt comfortable cracked a couple jokes had a wonderful time he actually took the time to help me in my difficult situations somehow he made it work and for that he deserves the best review 5 stars !! More

Love the deal! Thanks Fabulous experience and great deal and best trade in! Thanks again for finding my Explorer with all those nice options and great rebates! Highly recom Fabulous experience and great deal and best trade in! Thanks again for finding my Explorer with all those nice options and great rebates! Highly recommend Five Star Ford! Caleb . Bravo on keeping me calm and focused as buying a big ticket item is stressful for me. More

If Irving can't do it, no one can! I must have texted Irving 12,000 times since we bought our (new-to-us) truck. Each time he replies with lightning speed, courtesy and an answer - even I must have texted Irving 12,000 times since we bought our (new-to-us) truck. Each time he replies with lightning speed, courtesy and an answer - even if to say he doesn't know but will find out, and he does. Two thumbs up from me for Irving! More

Purchase of new Ford Expedition 2019 This was a great experience from our local Sam Pack's Ford dealer. We have had several Ford cars and feel they have the most experienced and best empl This was a great experience from our local Sam Pack's Ford dealer. We have had several Ford cars and feel they have the most experienced and best employees around We met with Paul our service advisor and made sure we were making the right decision. Paul was instrumental in getting us to the right staff. We met with Kenneth Burke Sales Manager and Gary Burdick the new car director. Both of these men were very professional and helped us from start to finish. We have made a great decision in choosing a new Expedition from this dealer and will use them for all of our service needs. I would highly recommend them to any one. Leslie and CJ Walsh More