Sam Pack's Five Star Ford Lewisville

Best Dealer I've Ever Been To. Period. Sam Pack's Five Star Ford of Lewisville is the best car dealership that I have ever visited, period. My salesperson, Kameron, was the most upfront, 'n Sam Pack's Five Star Ford of Lewisville is the best car dealership that I have ever visited, period. My salesperson, Kameron, was the most upfront, 'no-nonsense' salesperson I have ever dealt with at any dealer across any brand. The team is professional, fair and responsive to the needs of their customers. There is a 100% chance that I will be purchasing my next vehicle from Sam Pack's Five Star Ford of Lewisville. More

Jerry at Sam Pack Ford Lewisville Jerry did a great job working to find the truck we wanted! He listened to all our wish list, gave us our options for budget, and suggested ideas to g Jerry did a great job working to find the truck we wanted! He listened to all our wish list, gave us our options for budget, and suggested ideas to get what we wanted for what we could pay. Good selection and great help! More

I will never give another dollar to Sam Pack's Sam Pack's subcontracted Graham's Wrecker Service to tow my vehicle (Sam Pack's chose them, called them, and agreed to pass on the charges to my bill) Sam Pack's subcontracted Graham's Wrecker Service to tow my vehicle (Sam Pack's chose them, called them, and agreed to pass on the charges to my bill). Either Graham's or Sam Pack's broke the shifter. Sam Pack's should have taken full responsibility. They did not and would not budge on the subject of corrective action until I brought up the subcontractor-client relationship. Only then did they choose to not charge me for the tow and give me a stipend reduction. At the end of the day, they still charged me $500, though, for a problem they were responsible for. It is my opinion that is this was unethical. I have bought three vehicles from them over the last six years, a truck, an explorer, and a used car for my daughter. I will never give another dollar to Sam Pack's. And if Graham's ever shows up to tow one of my vehicles, I'm sending them back down the road. More

Best service and salesman ever!! Jerry Crider was by far the best salesman ever!! The experience was by far superior to any other vehicle I have purchased. Thanks a lot my friend Jerry Crider was by far the best salesman ever!! The experience was by far superior to any other vehicle I have purchased. Thanks a lot my friend More

Wonderful, they made it so easy! The staff is friendly and knowledgeable. They are dedicated to great customer service and that is hard to find. My rep Jerry has come highly recommend The staff is friendly and knowledgeable. They are dedicated to great customer service and that is hard to find. My rep Jerry has come highly recommended and I see why. He went above and beyond to get everything prepared for when I showed up. Quick easy and back on the road! I will continue to do business with this dealer. Great experience. More

Second Time Aroond I loved my 2013 Ford F1 50 that I purchased from Five Star Ford in Lewisville so much when it was time to upgrade I came back. Sam Pack’s Five Star Fo I loved my 2013 Ford F1 50 that I purchased from Five Star Ford in Lewisville so much when it was time to upgrade I came back. Sam Pack’s Five Star Ford is the best Ford Dealer, the F150 is the best 1/2 ton truck and Megan is the best sales person ever! I had the best car buying experience at Five Star Ford. Keep it up ladies and gentlemen! More

Tom Martin = Professionalism, Leadership and Customer Care Five Star Ford in Lewisville has been our go to dealership for the last 4 cars we have purchased. We always appreciate the professional way they treat Five Star Ford in Lewisville has been our go to dealership for the last 4 cars we have purchased. We always appreciate the professional way they treat us each time we come in for service or to purchase a new car. On our latest trip in to buy a car, we worked with Tom Martin, our go to guy at Five Star Ford in Lewisville. He is a United States Army Veteran who was recently on deployment. We waited for his return to make our new car purchase because he has always treated us with great professionalism. This purchase was no exception. He continues to be an outstanding professional who holds the needs of the buyer as his priority. He worked closely with us to get the car we wanted with a deal that was right for us. During this visit, we also had the opportunity to work with Joseph Bonnette as he was assisting with our purchase. He was also very attentive to our wishes and did a great job explaining the features of our new car. He is a professional young man who puts the customers needs first. We love our new Explorer and appreciate the attention we received from Tom Martin and Joseph Bonnette, as well as the other staff members we encountered during our purchase. More

Always the Best Service! There's nothing like walking into the Service Department of a car dealership and feeling like you're the most important person in the world. That's h There's nothing like walking into the Service Department of a car dealership and feeling like you're the most important person in the world. That's how Paul makes people feel - very important. Even though all you're purchasing that day is an oil change, he makes you feel like you're his top customer. Whether it's an oil change or a very expensive service call - you're very important to Paul and he always makes you feel like you're his top priority. More

Whitney Patton is THE BEST! Picture this: bottom level credit score, no auto financing history, under the age of 25, and no money to put down on a new vehicle. Sounds impossible, Picture this: bottom level credit score, no auto financing history, under the age of 25, and no money to put down on a new vehicle. Sounds impossible, right? Well not at this dealership. WHITNEY PATTON IS AMAZING!!!!! She made it possible for me to get into a NEW vehicle, with ZERO percent interest AND monthly payments below 350!!! That's unheard of in financing a new car. But she did it, and she made it so easy and stress free every step of the way along with the other incredible staff members at this dealership. I will literally never go anywhere else to buy a car. THANK YOU SAM PACK LEWISVILLE! More