Sam Pack's Five Star Ford Lewisville

Very Satisfied Excellent customer service, great communication...I had been looking for a specific car for a long time and Duane helped me find exactly what I wanted Excellent customer service, great communication...I had been looking for a specific car for a long time and Duane helped me find exactly what I wanted. He updated me about the car's whereabouts and explained everything in a way I could understand. He was patient, kind, helpful, and respectful. This was my first time ever buying a new car and I felt like he was really happy for me and that was great! I would definitely buy a car from here again! More

SATISFACTION I was very hesitant about going to five Star Ford in Lewisville because of my credit score, but I had to take my chances. I was approached by Charleen I was very hesitant about going to five Star Ford in Lewisville because of my credit score, but I had to take my chances. I was approached by Charleene Beasley a sales consultant and I explained to her my situation and she introduced me to Donnie Sommers in Management. Donnie then gave me a lot more confidence when I had told him I was looking for a pickup in the range of my budget and willing to spend. And BAM!! Donnie gave me what I was asking for, so then Charleene introduced me to Dirk Sommers in sales to start the process of my paper work. I am very happy with the hard work Dirk did to help me with an affordable monthly payment!! So I give my utmost appreciation to the crew that helped me fulfill my wish......CHARLEENE BEASLEY, DIRK SOMMERS & DONNIE SOMMERS More

Used Car Purchase I was able to locate the vehicle I had seen on line quickly, test drive, look over the vehicle and purchase in a short period of time...not a lot of m I was able to locate the vehicle I had seen on line quickly, test drive, look over the vehicle and purchase in a short period of time...not a lot of misleading "sales talk" and running back and forth....like car buying should be. More

New Car Purchase The experience at Five Star Ford with Chase was great. He worked really hard to work with me on pricing and made the sales experience comfortable and The experience at Five Star Ford with Chase was great. He worked really hard to work with me on pricing and made the sales experience comfortable and not at all difficult. The best put about the experience was Ms. Wendy Williams, she was super. She made me feel right at home during the entire experience. I would give her 10 stars. More

New Car Purchase Five Star Ford in Lewisville provides an awesome car buying experience. This is our second vehicle purchase from this dealership and I couldn't imagi Five Star Ford in Lewisville provides an awesome car buying experience. This is our second vehicle purchase from this dealership and I couldn't imagine going anywhere else. Each time we left feeling like we got a steal of a deal! More

New car purchase I had a good experience with Scott Perry at the Five Star Ford dealership in Lewisville. Scott was very helpful and located the exact car I was lookin I had a good experience with Scott Perry at the Five Star Ford dealership in Lewisville. Scott was very helpful and located the exact car I was looking for. I would highly recommend asking for Scott if you are looking for a new car More

Jerry Cider takes care of you! If you are wanting to buy a car, you need to talk to Jerry Cider! This was my first time buying a car, and Jerry made the process very enjoyable. He e If you are wanting to buy a car, you need to talk to Jerry Cider! This was my first time buying a car, and Jerry made the process very enjoyable. He explained everything to me, and really helped me find the best vehicle I could afford. He doesn't pressure you, and he makes sure you are happy with the deal. This is the Guy to see! you won't regret it. More

Joe at Sam Pack's collision center is the best! Very sad when I damaged my car on Christmas Eve, I took it to Joe Filgo at Sam Pack Ford Lewisville's collision center after the holidays. He promised Very sad when I damaged my car on Christmas Eve, I took it to Joe Filgo at Sam Pack Ford Lewisville's collision center after the holidays. He promised it within eight days. I got the call three days after I took it in; it was finished. Not only was it finished, the work was done perfectly, and the car was clean and shiny inside and out. It looked and smelled like a new car again. I am so happy I took it to Joe at Sam Pack's Lewisville! It was the third time we have had a car fixed there, and Joe always comes through for us. We won't go anywhere else. More

It was a real pleasure working with Jerry Crider. If there was a 6 star rating, I would have given him that! Low key, no pressure, just wanted to make sure we were pleased. Ours is a factory order and If there was a 6 star rating, I would have given him that! Low key, no pressure, just wanted to make sure we were pleased. Ours is a factory order and he made sure we knew exactly what we were ordering. He didn't try to sell us something we didn't really want. Kudo's to Jerry. More

Dirk is the man! This dealership gets an easy A+ in ALL areas of my car buying experience. Professional, friendly and fun! Super nice people! The way buying a car shou This dealership gets an easy A+ in ALL areas of my car buying experience. Professional, friendly and fun! Super nice people! The way buying a car should be. I did my shopping at a number of other Ford dealers across the DFW metroplex, and NONE of them compare to Sam Pack Five Star Ford in Lewisville. The highlight of my experience was getting to meet Dirk Sommers.... what a great man! Dirk is honest and fun. He LISTENS to his customers and does everything in his power to make them happy. If I owned a dealership, I would want people like Dirk working for me! After all, having employees like Dirk are how you keep customers coming back. As well, I had the pleasure of meeting Charleene Beasley, she is a sharp, smart, kind young lady who only wants her customers happy! Thank you so much to the team at Sam Pack Five Star Ford!! More