Sam Pack's Five Star Ford Lewisville

Fast, quick and easy Being our first time at this dealership I was iffy about it, but Xavier Perez, made my son's very first vehicle purchase the easiest I have experience Being our first time at this dealership I was iffy about it, but Xavier Perez, made my son's very first vehicle purchase the easiest I have experienced. He was friendly and easy to work with. I would definitely go back and buy any vehicles from here in the near future. Believe me, Xavier does what it takes to make it happen. He has very good customer service skills. I will definitely recommend him to my family and friends. More

Easiest purchase I have ever made! Picking the vehicle out was easy these guys know their inventory and Dirk was a hoot to work with, very personable and easy going, his manager Chase w Picking the vehicle out was easy these guys know their inventory and Dirk was a hoot to work with, very personable and easy going, his manager Chase was awesome as well, he's young but his professionalism lends to maybe him being older than he actually is, no idea that there were still guys in the car business like this. Thefinance guy Stewart was also awesome everything was smooth and easy and I was in and out in about 2.5-3 hours total time. Make it easy on yourself and goto five star ford of lewisville! More

Great experience shout out to my boy dirk 100 percent would reccomend this dealership. Great experience to buy my first car at the age of 19. Friendly staff who is willing to help you reach wh 100 percent would reccomend this dealership. Great experience to buy my first car at the age of 19. Friendly staff who is willing to help you reach what you want More

Recent Purchase Whitney was an excellent sales person. She was courteous, gracious and customer friendly. Slowly and accurately explaining every part of the process Whitney was an excellent sales person. She was courteous, gracious and customer friendly. Slowly and accurately explaining every part of the process to me. The only thing to make sure is that you have negotiated a pre-price before you get there. Having driven from Houston to Lewisville was a nerve issue for me. They had desks still needing to be assembled which made the sales manager not available for me to talk final terms over. Otherwise excellent job by Whitney, the finance person and all other managers. More

Jerry Crider 5 Star Salesman Jerry worked very hard to put us in a car that we were comfortable with. He understood our need and worked to that end specifically. It was the best Jerry worked very hard to put us in a car that we were comfortable with. He understood our need and worked to that end specifically. It was the best experience I have had in an automotive dealership in a very long time. Del and Linda Street More

Easy, simple, helpful five star ford was very helpful in finding the right car for me. left very happy, and felt that I got the best experience here five star ford was very helpful in finding the right car for me. left very happy, and felt that I got the best experience here More

Excellent Service Dirk And Donny Sommers were amazing and made everything easy. They treated me just like family and worked hard to make sure everything was smooth and Dirk And Donny Sommers were amazing and made everything easy. They treated me just like family and worked hard to make sure everything was smooth and that I was satisfied with the car. Kyle Clark was awesome and sealed the deal! My next purchase WILL be with them! I highly recommend them to anyone. More

First class treatment at Five Star Ford Lewisville I was impressed with the atmosphere from the moment Dirk Sommers greeted me in the parking lot. My buying experience was stress free and I never felt I was impressed with the atmosphere from the moment Dirk Sommers greeted me in the parking lot. My buying experience was stress free and I never felt any pressure from him or the sales manager. Dirk is one of those guys who makes you feel as if you've known him for years. That goes a long way with me. I got a great deal on a great truck and met some great people in the process. Thanks to all at Sam Pack's Five Star Ford in Lewisville. More

Took my car in for check engine light Took my car into the service dept. Paul came out, asked me a couple of questions and instead of taking my car back and "fixing" it , he reset a senso Took my car into the service dept. Paul came out, asked me a couple of questions and instead of taking my car back and "fixing" it , he reset a sensor and sent me on my way no charge. Many other shops would have charged for an imaginary issue. Paul was upfront and honest.what more can you ask for in a service dept. More

Awesome Used Car Team Xavier was accommodating with drinks while we waited and he made sure we found an SUV that my husband and I both love! The sales manager, Donnie, work Xavier was accommodating with drinks while we waited and he made sure we found an SUV that my husband and I both love! The sales manager, Donnie, worked out a deal with the bank that was better than we hoped for. Chase in finance was very knowledgeable about getting my money back from my old cars warranty/gap coverage, and made the paperwork quick and painless. I have purchased twice from this Ford location, and would recommend coming here for fast and friendly service. Thanks, Five Star Ford Lewisville!! More