Sam Pack's Five Star Ford Lewisville

Collision Center Review Joe Filgo was a pleasure to work with. He we extremely knowledgeable and worked directly with the insurance company and kept me up to date with all Joe Filgo was a pleasure to work with. He we extremely knowledgeable and worked directly with the insurance company and kept me up to date with all the events. I would highly recommend anyone to work with Joe. I will be bringing the rest of my cars to the collision center for repairs and will always ask for Joe. His personality is wonderful and outgoing. I felt at ease dealing with Joe. More

Purchasing a certified used car It was an easy process. I found the car I wanted and my salesman Dirk Sommers did a great job helping me through the process. My son bought a car h It was an easy process. I found the car I wanted and my salesman Dirk Sommers did a great job helping me through the process. My son bought a car here too a few months ago, and since I was so pleased with the service we received, I decided to purchasing my car here as well. More

Another satisified customer We have purchased several vehicles from the Lewisville store and last week was a great experience. Went in to lease another Explorer and we were treat We have purchased several vehicles from the Lewisville store and last week was a great experience. Went in to lease another Explorer and we were treated royally by all of the sales staff. Dirk Sommers and Reto Morsani were supportive and seemed to understand exactly what we wanted. The whole transaction was handled smoothly and kept at a personal level. More

Body shop guys were great to work with The people in the body shop were very friendly and helpful Even though they were dealing with my insurance from Indiana and some delays in hearing The people in the body shop were very friendly and helpful Even though they were dealing with my insurance from Indiana and some delays in hearing from them they took care a car for me to drive after my insurance ran out. They saved me a few hundred dollars with that. Got the car back with no evidence it had met with the baseball sized hail! More

Excellent Customer Service I was helped by Jerry Crider. Highly recommend. Honest, knowledgeable, friendly, and straight to the point. He made my experience great from start t I was helped by Jerry Crider. Highly recommend. Honest, knowledgeable, friendly, and straight to the point. He made my experience great from start to finish. The vehicle was fantastic and priced well. More

Anxiety lost! Five Star in Lewisville is a great dealership. My family has purchased 2 new (2016 Explorer and 2017 F-150) and 1 used (2015 Escape) vehicles in the Five Star in Lewisville is a great dealership. My family has purchased 2 new (2016 Explorer and 2017 F-150) and 1 used (2015 Escape) vehicles in the past 1.5 years from this dealership. From the sales to the finance and even the after market crew, I couldn’t be happier. I hate buying cars, but Sam Pack Five Star in Lewisville has taken away my anxiety in the process. More

Best Car Buying Experience Ever! Buying a car can be quit stressful but Sam Pack Ford of Lewisville made it the best decision ever. They were honest and such a pleasure to work with. Buying a car can be quit stressful but Sam Pack Ford of Lewisville made it the best decision ever. They were honest and such a pleasure to work with. Our salesman was Kenneth Burke and the New Car Director was Gary Burdick , could not have had a better team to work with. Their experience, knowledge and attitude helped seal the deal. Best choice ever! I absolutely love my Ford Edge. Thank you all so very much. Theresa Miller More

USED F-150 PURCHASE These guys were excellent they delivered the vehicle to us in Austin, TX. Couldn't have been happier with the overall experience. These guys do busine These guys were excellent they delivered the vehicle to us in Austin, TX. Couldn't have been happier with the overall experience. These guys do business the right way! More

Great experience, vehicle and value I recently made an on-line purchase with this dealership for a 2015 CPO Ford Explorer. I was extremely pleased with everything. My sales person was I recently made an on-line purchase with this dealership for a 2015 CPO Ford Explorer. I was extremely pleased with everything. My sales person was AJ McCollom and he was very helpful from the very first interaction. He was very responsive to all of my questions and made the buying experience a great one. I felt like he was candid and up-front. He was in constant communication and I always felt like things would go smoothly. And they did. He did a very thorough job in explaing the vehicle to me when I got to the dealership. And his follow-up customer service was also tremendous. I also really liked and had a great interaction with the finance manager Stewart Lawson. Again, these guys were straight-forward and honest and great to do business with. I would recommend AJ and Stewart and this dealership to any car buyer. Greg Nikkel More

Second Time Around Was Better Than the First!! Salesman, Jerry Crider, was very friendly and there no pressure what so ever. He showed me around for a few hours the first day and when I decided I w Salesman, Jerry Crider, was very friendly and there no pressure what so ever. He showed me around for a few hours the first day and when I decided I wanted a totally different vehicle he quickly located it and there was no haggling on the pricing. I was in and out in just under 2 hours with my new Edge and I am so happy! More