Sam Pack's Five Star Ford Lewisville

Tom Martin goes above and beyond. Tom Martin constantly goes out of his way to help us whenever we need him. He's very professional, and exceeds our expectations for customer service. Tom Martin constantly goes out of his way to help us whenever we need him. He's very professional, and exceeds our expectations for customer service. He's an awesome guy. More

Comfortable, Confident, Friendly, & Awesome!!! This was first time buying a brand new car at a dealership, and it was Awesome!! These people were so nice, so helpful, and made you feel very comfort This was first time buying a brand new car at a dealership, and it was Awesome!! These people were so nice, so helpful, and made you feel very comfortable with no pressure!!! And they work very hard to get me in this new car at and amazing deal that work in my favor!! Can't thank AJ McCollums, Xavier, and the finance crew enough for everything they did!!! I'm extremely happy and satisfied! I will definitely refer all my friends and family to this dealership and as a matter fact I already have. Not to mention I will be a customer in the future as well !! More

Great experience - I would recommend to friends & family Zach Perez was a professional who listened & delivered on his promises. He went above & beyond to ensure this purchase an excellent experience for me. Zach Perez was a professional who listened & delivered on his promises. He went above & beyond to ensure this purchase an excellent experience for me. He is my "go-to" guy for a new vehicle purchase. More

Bought out my lease I am moving to California. Jerry Crider made it very easy for me buyout my lease so I would not have mileage penalties at the end of my lease. I am moving to California. Jerry Crider made it very easy for me buyout my lease so I would not have mileage penalties at the end of my lease. More

Found the car of my dreams I haven't bought a new car for myself in 8 years and was really surprised by how much cars have changed. Kameron and Jared took time to patiently expl I haven't bought a new car for myself in 8 years and was really surprised by how much cars have changed. Kameron and Jared took time to patiently explain all the new high tech packages. Michael and Debbie worked hard to get me into the perfect car, and made it affordable with mega rebates. Thank you Kameron for helping me find the car of my dreams. More

Easy experience with Misty's help Misty Moore and Lewisville Ford made for an easy experience on my new F250 purchase. No sale pressure great communication over a few day period and wa Misty Moore and Lewisville Ford made for an easy experience on my new F250 purchase. No sale pressure great communication over a few day period and was even able to complete a dealer transfer to get my the exact truck i wanted. Would recommend Misty and Five star ford to anyone looking for a new vehicle. Thanks again !!! More

Helpful and speedy service Came in on a busy Saturday and met with Misty Moore. Vehicle was pulled up, ready to test drive. Misty answered all my questions and concerns with u Came in on a busy Saturday and met with Misty Moore. Vehicle was pulled up, ready to test drive. Misty answered all my questions and concerns with utmost professionalism. Joe Britz did a great job as sales manager, he got me a great deal! Some key points that stood out: even though the vehicle I came in to see was not available, Misty was able to have a similar vehicle per my request that I ended up with which was awesome. Even though it was a busy saturday they had me in and out of finance promptly which is not typical for a dealership on a Saturday. All in all great experience, I would recommend Misty and Sam Pack Lewisville to anyone looking for a new Ford. More

Excellent buying experience because of Kenneth Burke. I needed a used car and spoke to Kenneth Burke at the dealership over the phone and he gave me some great options to consider for when I came to the d I needed a used car and spoke to Kenneth Burke at the dealership over the phone and he gave me some great options to consider for when I came to the dealership. My wife and I went to the dealership late evening on a Friday and Kenneth came right out to us to assist. He sold us a 3 year old Focus SE Hatchback that had less than 2,000 miles on it! Kenneth's follow up after the sale was outstanding. This was head and shoulders above any car purchase experience I have had in the past. More

Above and beyond! These guys went above and beyond to make sure I had a great experience! Gary, Kameron, and Dru made the experience a great one! Excellent service! These guys went above and beyond to make sure I had a great experience! Gary, Kameron, and Dru made the experience a great one! Excellent service! More

Satisfaction My wife Sharon and I had the most enjoyable day (5/29) in your Lewisville location. Our salesman was Blake and he worked with Joe for final price on a My wife Sharon and I had the most enjoyable day (5/29) in your Lewisville location. Our salesman was Blake and he worked with Joe for final price on a Ford Edge. Their approach was the most professional that Sharon and I have experienced. This was the second car we have purchased this year so our comments are based on real recent experience at two different dealers. We went also went to some dealers and were turned off by the greeting or their approach to discussing their product. Dick Gilmore More