Sam Pack's Five Star Ford Lewisville

Excellent Experience This was my first car buying experience in awhile, and by far the best. Bruce was my sales consultant. He had a keen knowledge of the vehicle, and lis This was my first car buying experience in awhile, and by far the best. Bruce was my sales consultant. He had a keen knowledge of the vehicle, and listened to and found me exactly what I wanted. When it came to pricing, it was by far the easiest experience in my car buying history. No haggling, no back and forth. Just an initial, great deal with no stress. What a difference that makes on the entire experience. Jimmy handled the financing for me and was polite, worked with me to get what we wanted with the financing and was QUICK. No one wants to wait extensive hours waiting on financing, and Jimmy made that possible. What Five Star Ford in Lewisville is offering their customers is truly a unique, no haggle experience in car buying that is pleasant and welcoming. Who can say their car purchasing was truly stress free? I can. And I thank the crew at Sam Packs for that. I am and will recommend them to anyone considering the purchase of a new car. More

Awesome Sales Service Sandy was awesome! Sandy took the time to explain vehicle details and demonstrate them to me. He was extremely knowledgeable about my F 350. Took the Sandy was awesome! Sandy took the time to explain vehicle details and demonstrate them to me. He was extremely knowledgeable about my F 350. Took the time to explain how Sync worked and even helped me to pair my device. Great job! More

Leasing New Vehicle with Tom Tom Martin was great to work with. I was there on Saturday to trade in my Jetta and lease a new Ford Fusion. Tom made the process enjoyable and most Tom Martin was great to work with. I was there on Saturday to trade in my Jetta and lease a new Ford Fusion. Tom made the process enjoyable and most importantly, he stuck to his word when it came to the numbers. He worked hard to get me the exact car I wanted for an awesome deal. I will definitely come back to him when it is time for a new car again. More

Very Happy With Five Stars Ford of Lewisville We very glad that we have stopped by 5 stars Ford of Lewisville for a new F-150. I would definitely recommend Five Star Ford of Lewisville to anyone. We very glad that we have stopped by 5 stars Ford of Lewisville for a new F-150. I would definitely recommend Five Star Ford of Lewisville to anyone. More

Great experience with Tom Martin Today my fiancé and I visited Sam Pack's Five Star Ford of Lewisville and worked with Tom Martin. We were looking to trade in our current vehicle and Today my fiancé and I visited Sam Pack's Five Star Ford of Lewisville and worked with Tom Martin. We were looking to trade in our current vehicle and lease a new Ford Fusion. Our overall experience was great and Tom was a great help. There was absolutely no hassle in getting our car appraised and we were given a solid offer. Tom was very polite and showed tremendous professionalism. He also was great with the numbers and gave us the best possible deal with no hassle. The rest of the staff was also very helpful in explaining each step of the process and helping us learn about our new car. I would recommend this dealership and Tom Martin to anyone looking for a positive dealership experience and we will definitely be coming back when it comes time for our next purchase. More

Sales Mgr This dealership was patient and made the process quick and painless. They did not pressure me to buy but did all they could to answer my questions. I This dealership was patient and made the process quick and painless. They did not pressure me to buy but did all they could to answer my questions. I will go back in the future. More

Great Experience This is one of, if not the best experience I have ever had when purchasing a new vehicle. From the time I entered the door until when I left I was tre This is one of, if not the best experience I have ever had when purchasing a new vehicle. From the time I entered the door until when I left I was treated very well by some of the finest employees I have ever seen. Bruce Johnston was my salesperson and Daniel Flores handled the finance part. Both these guys had an answer for every question I had about all phases of my purchase. They were very efficient and had me out of the dealership in what I thought was a short time compared to some of my other experiences with other dealerships. I feel like I got a great price and great financing on this new vehicle. Bruce was great in knowledge about the car, and Daniel was a whiz on the finance end. I would recommend this dealership to anyone who wants a great car sold by employees that know what they are doing and that can get you the best deal! More

Got to work with John and Pia. The were both great to work with. They were very patient with me and trust me that was an effort on their part. I think I got a very fair deal and the entire experience w work with. They were very patient with me and trust me that was an effort on their part. I think I got a very fair deal and the entire experience was very pleasant. I have been to dealerships before where you spend 6 hours there and feel like you were beat up when you leave. It takes all the enjoyment out of buying a car. This was not like that. John had everything taken care of when I got there. I was in and out including the introduction to the truck in right an an hour. It was great! Many thanks to John and Pia both for all their help. More

Buddy Criswell was very understanding and had a great attitude. Hands down the best salesperson I've ever dealt with! The teamwork among the staff was noticeable. Would definitely buy another car from th attitude. Hands down the best salesperson I've ever dealt with! The teamwork among the staff was noticeable. Would definitely buy another car from this location as well as tell friends and family about my experience. Very pleased! More

Sales Team was extremely professional We had a terrific experience with Michael Bratcher. He immediately asked the right questions to get all our needed met and did not try to high pressu We had a terrific experience with Michael Bratcher. He immediately asked the right questions to get all our needed met and did not try to high pressure oversell us. We had recently meet with a Chevy dealership and were amazed at the lack of interest in trying to sell a truck. We took our business just north and are thoroughly thankful that we did. Great team, great process and we are now a lifetime customer. More