Sam Pack's Five Star Ford Lewisville

Jay and I did the deal pretty much by email since I new the stock number of the Flex that I wanted. Michael had the vehicle ready to go when we arrived so all we needed to do was the final paperwork. the stock number of the Flex that I wanted. Michael had the vehicle ready to go when we arrived so all we needed to do was the final paperwork. More

The paper work takes to long over 4 hours from start to end. I use have Paul Schroeder in service for the past 7 years and he takes good care of my car and all my needs, end. I use have Paul Schroeder in service for the past 7 years and he takes good care of my car and all my needs, More

My experience at Five Star Ford in Lewisville was great. All of the men that worked with me were so friendly and helpful, and all really understood my situation. I ended up with a new car that has everythin All of the men that worked with me were so friendly and helpful, and all really understood my situation. I ended up with a new car that has everything that I need. More

The sales staff was friendly and thorough. Daryn was great, and Andy really went the extra mile to show me the numerous features of multiple vehicles. Andy really gave personalized service and provided great, and Andy really went the extra mile to show me the numerous features of multiple vehicles. Andy really gave personalized service and provided a friendly, relaxed, low-pressure experience. Gonzalo in finance was very helpful, answered all my questions, and did what he could to help me out. I highly recommend Fiver Star Ford in Lewisville! And my new Ford Flex is an amazing vehicle! I highly recommend it as well. More

Ron Romano in service did a great job. I took my Ford Flex in for 25K service. I called the day before to set appointment and when I arrived they took my Flex wright in. I was out in about 30 min. Was Flex in for 25K service. I called the day before to set appointment and when I arrived they took my Flex wright in. I was out in about 30 min. Was told before the service what the cost would be and did not try to sell extra service like the Fast Lube services do! More

We were looking for a specific explorer xlt . When we couldn't find one we purchased another one. When we went to pick up our car, Daryn had been on the phone calling all ford dealerships even outside th couldn't find one we purchased another one. When we went to pick up our car, Daryn had been on the phone calling all ford dealerships even outside the area and found just what we wanted. This on the fourth of July. The finance manager thought he was done, but all the paperwork had to be redone. Ron Romano in service got sky line done as quickly as possible and we were on our way just as happy as could be !! More

Always a pleasure to deal with everyone at this dealer. I highly recommend Chase Prster as your salesman. He will bend over backwards to make sure you are satisfied with the deal. highly recommend Chase Prster as your salesman. He will bend over backwards to make sure you are satisfied with the deal. More

The best experience we've every had with Ford. Tom and Joe make a GREAT team. Great customer service from beginning to end. You need more guys like these. Gonzalo finished the deal and was also wonder and Joe make a GREAT team. Great customer service from beginning to end. You need more guys like these. Gonzalo finished the deal and was also wonderful to work with. We will be back for sure and will be referring everybody we can. More

I was pleased with my experience in the whole process of choosing, test driving, and purchasing a new ford. The salesman Surafel was knowledgeable, helpful, and considerate of my time and kept me informed o choosing, test driving, and purchasing a new ford. The salesman Surafel was knowledgeable, helpful, and considerate of my time and kept me informed of the incentives, rebates and offers from ford. He also kept me informed of the deadlines of those rebates and offers. The finance Director Thomas Andrews worked those numbers in my favor to provide the best possible financing available. I will purchase my next vehicle from this dealership in the near future. Ford has a great product and Sam Pack's 5 star Ford of Lewisville has great customer service. To the owner, you have a great team of employees, keep up the good work. More

I have done business with Sam Pack's Ford dealership in Lewisville for many years and have always received excellent service from both the sales dept and service dept. in Lewisville for many years and have always received excellent service from both the sales dept and service dept. More