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Sam Pack's Five Star Ford Lewisville

Lewisville, TX

5.0
2,302 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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1144 N Stemmons Fwy

Lewisville, TX

75067

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Showing 2,302 reviews

January 05, 2024

We keep coming back due to great experience and service we get from the sales floor to finance and Ron our family service advisor! More

by OkiSFDoc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe Medina
Jan 06, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, OkiSFDoc, on your new Ford from Ron and the Five Star Ford Lewisville sales staff. We value your trust and eagerly anticipate the opportunity to serve you again. Whenever you have automotive questions, we hope you reach out to 972-221-2900. Thank you, Kelly Blackwell, General Manager

December 31, 2023

Friendly staff who keep you informed of what needs fixing and are honest about cost quotes More

by Jherri64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Spence, Svc Mgr
Jan 01, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Thank you, Jherri64, for choosing Five Star Ford Lewisville for the care of your Ford. Keeping you knowledgeable about your vehicle is important and we welcome the chance to share our advice. Reach us at 972-221-2900. We are happy to help. Take care, Kelly Blackwell, General Manager

December 30, 2023

Xavier Perez was awesome. He was efficieny, honest and friendly. His team worked quickly. Highly recommend him. More

by pagedy1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2023 -

Sam Pack's Five Star Ford Lewisville responded

Pagedy1972, We appreciate the trust you have in Xavier and Five Star Ford Lewisville and remain committed to ensuring your satisfaction. If you have any questions about your new Ford, please don't hesitate to reach out to us at 972-221-2900. We want your ownership experience to be great. Thank you for your business! Best regards, Kelly Blackwell, General Manager

December 28, 2023

The service was outstanding. Everything was timely and done very well. I will be back for future service More

by irishonline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Sam Pack's Five Star Ford Lewisville responded

Irishonline, Thank you so much for servicing your vehicle at Five Star Ford Lewisville. Zack is great at sharing knowledge with our customers. When you have future care concerns, please reach him at 972-221-2900. Best regards, Kelly Blackwell, General Manager

December 28, 2023

Dealership was great! Salespeople were SO helpful and not pushy at all. They are really there to help you find your vehicle within your budget! More

by Sofi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Northington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Sofi! Should you require additional assistance, please feel free to contact us at 972-221-2900. We are here to assist you and hope to be your preferred dealership for all your automotive requirements. Enjoy your new ride! Thank you, Kelly Blackwell, General Manager

December 28, 2023

Very good service, they were patient un helping me find the right vehicle. Moe was an excellent sales person. Very professional, great knowledge in card More

by iameddysun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Albasha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Spillman
Dec 29, 2023 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations on your new Ford, iameddysun! Your trust in Moe and Five Star Ford Lewisville is greatly appreciated, and we are committed to ensuring your satisfaction continues long after your purchase. Give us a call at 972-221-2900 with questions any time. Thank you, Kelly Blackwell, General Manager

December 21, 2023

The most amazing experience I’ve ever had in buying a car. 5 Star Ford Lewisville Texas absolutely the best! From the sales team to financing the best decision I’ve ever made More

by jackson.cynthia43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Bratcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Casella
Dec 22, 2023 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations Cynthia on your new Ford! Customer satisfaction and excitement are goals at Five Star Ford Lewisville. Thank you for your kind support and please reach us again at 972-221-2900. Enjoy your ride! Best regards, Kelly Blackwell, General Manager

December 20, 2023

Hands down the best car buying experience ever! Alec was easy to deal with and so were all of the people we dealt with at Sam Packs. More

by aaucoin22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Simpson
Dec 21, 2023 -

Sam Pack's Five Star Ford Lewisville responded

Aaucoin22, It was our pleasure to help you purchase your new vehicle at Five Star Ford Lewisville. Alec, Zack, and our team welcome additional questions at 972-221-2900. Thank you for your endorsement and business. We look forward to continuing to serve you and exceeding your expectations in the future. Best regards, Kelly Blackwell, General Manager

December 19, 2023

Alway like coming the this dealership and I love working with ZackNixon. Always keeps inform of all the work. Great customer service from Zack Nixon. More

by Moragajr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Sam Pack's Five Star Ford Lewisville responded

Moragajr1, Count on Zack and the Five Star Ford Lewisville service team for the care of your Ford again. Your complete satisfaction with our work and knowledge is the goal. Reach out to 972-221-2900 with maintenance or repair concerns. Thank you, Kelly Blackwell, General Manager

December 19, 2023

Ask for Kyle Wasson he is awesome. Best sales person I’ve ever worked with. There is no comparison. More

by Dannichol47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Wasson
Dec 20, 2023 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Dannichol47, on your new Ford. Kyle and the entire Five Star Ford Lewisville staff remain available to you at 972-221-2900. Call with any technical or maintenance questions at 972-221-2900. We are here to help you enjoy your vehicle. Thank you for your kind words and business. Sincerely, Kelly Blackwell, General Manager

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