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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,302 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,302 reviews
May 24, 2013
This is the 2nd time we have had the pleasure to buy from Sam Pack of Lewisville .Each experience has been relaxed pressure free and the absolute best car buying experience we have had. Sam Pack of Lewisville .Each experience has been relaxed pressure free and the absolute best car buying experience we have had. More
by candcallen
Employees Worked With
May 23, 2013
He was amazing! He was extremely trustworthy and knowledgable. I would definitely buy a car from Chase again. The people at the dealership were also very friendly too! Was in and out in no time :) knowledgable. I would definitely buy a car from Chase again. The people at the dealership were also very friendly too! Was in and out in no time :) More
by hollynd09
Employees Worked With
Chase Prater
May 19, 2013
The three people I worked with were great to deal with. Jay, Zach and John made it stress free. I plan on buying again soon Jay, Zach and John made it stress free. I plan on buying again soon More
by Jsorsby
Employees Worked With
Jay odom and zack French and John Craig , Zach French, Jay Odom
May 18, 2013
Awesome service from everybody at the lot. Chase went out of his way to show me all of their options. Would definitely shop at this dealership again. of his way to show me all of their options. Would definitely shop at this dealership again. More
by scooterlvr
Employees Worked With
Kevin Austin, Chase Prater
May 02, 2013
First of all I love my new Escape! Everyone who has seen it so far has said "wow" and that they like all of the features. My experience at this dealership was excellent and John Gerarde was great! When I it so far has said "wow" and that they like all of the features. My experience at this dealership was excellent and John Gerarde was great! When I first visited the dealership a few weeks ago he was the one who helped us and respected the fact that we were just looking and answered a lot of questions for us. When I decided on a vehicle he was the person we wanted to go back to. He was very helpful and friendly and took the extra time to show me all the bells and whistles on my new car even though they had been pretty busy. I would highly recommend this dealership, the Ford Escape and John to anyone interested in buying a car. Thank you so much for everything. More
by 13Escape
Employees Worked With
John Gerarde
May 02, 2013
The whole experience was a joy. Mr. Zach French was one of the best salesman that we have had the pleasure of doing business with. Mr. Asim Ali was the top of the total car sale experience; friendly, knowl of the best salesman that we have had the pleasure of doing business with. Mr. Asim Ali was the top of the total car sale experience; friendly, knowledgeable, courteous. They made I and my wife feel like we were family. We would recommend these gentleman and dealership to everybody. More
by mancox10
Employees Worked With
Asim Ali, Zach French
May 02, 2013
Zach did a fantastic job finding the best car for me in my price range. I love my 2011 Ford Escape. When it's time for another new car for me, I will be back. Thank you for giving me such good customer ser my price range. I love my 2011 Ford Escape. When it's time for another new car for me, I will be back. Thank you for giving me such good customer service! I qualified for 1.9 financing Ford offered and the process was easy! I will recommend Sam Pack anytime. More
by lhauberg63
Employees Worked With
Zach French
May 01, 2013
Sales team is friendly, demonstrate interest to assist you, professional, work to accomodate your needs, knowledgeable, experienced, respectful, it was a good experience and greatful that my husband and I you, professional, work to accomodate your needs, knowledgeable, experienced, respectful, it was a good experience and greatful that my husband and I decided to stop at this dealer. Their approach was different from another location that I previously visited, thank you Sam Pack team. More
by embonill
Employees Worked With
Mathew Brozowske
April 29, 2013
Sandy Staley did a great job assisting me with the sale of a new F150 truck. He found the exact truck I was looking for at another dealership and made it happen. I was pressed for time and had to wrap up of a new F150 truck. He found the exact truck I was looking for at another dealership and made it happen. I was pressed for time and had to wrap up the paperwork but when I got home with the vehicle I was disappointed in the prep ready condition. Just a lot of little things that were overlooked (dirt smudges , needed a better job vacuuming) little things I could easily do myself and didn't have time for the dealership to do over. I was also disappointed that this dealership does not offer free oil changes and free tire rotations as many other dealerships do but all in all if I needed to buy another Ford, I would call Sandy. More
by JEFFALLRED
April 27, 2013
Chase did an exellent job, he was very helpfull and found the vehicle I was looking for, I went there with the intension of browsing vehicles but, his help was so great that I ended up driving away with a ne the vehicle I was looking for, I went there with the intension of browsing vehicles but, his help was so great that I ended up driving away with a new vehicle, chase was very polite helpfull and actually listened to my concerns and answered all my questions, I was very please with his outstanding service , thank you chase. More
by Sanchez1799
Employees Worked With
Chase prater, Chase Prater
