Sam Pack's Five Star Ford Lewisville

they were very prompt about getting in and helping me seal the deal with what i wanted. i really am glad that i went with ford country of lewisville. seal the deal with what i wanted. i really am glad that i went with ford country of lewisville. More

N/A everything went well and we are happy with our purchase and enjoy the car very well. Thank you so much sam packs ford. purchase and enjoy the car very well. Thank you so much sam packs ford. More

This was the first time I am leasing a brand new car, and the process was painless! I had the best experience working with Eric Karban at Sam Pack's Five Star Ford! He didn't pressure me into buying a car an the process was painless! I had the best experience working with Eric Karban at Sam Pack's Five Star Ford! He didn't pressure me into buying a car and gave me all of the attention and time I needed to decide on a car. He went out of his way to get me the deal I wanted. My husband and I really appreciate all of his hard work and as well as the dealership for making our lease possible! We're extremely happy with our 2013 Fusion and will definitely recommend this dealership to our friends and family when they're looking for a car! More

This was a great buying experience. I never felt pressured to purchase my truck. I visited Sam Pack Ford multiple times and everytime I left, they thanked me for coming and asked me to come back if pressured to purchase my truck. I visited Sam Pack Ford multiple times and everytime I left, they thanked me for coming and asked me to come back if there was anything else they can do. I was introduced to the manager on my first visit, not so that he could try and offer me something and prevent me from leaving but to make sure I was satisfied with my visit. My Sales Rep, Chase, spent a lot of time with me showing and explaining the benefits of the trucks. After many visits, comparing my f250 to suburbans, we chose the Ford! What a powerful truck!! What a great buying experience!! More

Buying my New 2013 Ford Truck was a wonderful experience. I purchased my vehicle from Sandy Staley, who is a very knowledge, friendly, articulate, organized employee. There was never any pressure or rush wit I purchased my vehicle from Sandy Staley, who is a very knowledge, friendly, articulate, organized employee. There was never any pressure or rush with Mr. Staley. You could tell that he really cared that you purchased the right vehicle for yourself and made you feel very, very confident in your decision. I also left there knowing that if there was ever an issue that Mr. Staley would help in directing me to the right person and follow up. When I picked the vehicle up he went over everything with me and it was such a pleasure driving off the lot, confident in knowing all the things he taught me about my new vehicle. I would highly recommend Sam Pack Five Star Ford of Lewisville because of Mr. Staley. I have several friends of mine that intend to see him, in the near future to purchase a vehicle from him. Sam Pack Five Star Ford should be proud to have an employee like this. He made it fun. Great Personality and knowledge. More

John Gerarde and Logan Morgan (in training) left us with an overall fabulous experience to purchase a vehicle from Sam Pack's Five Star in Lewisville, Texas. They gave my wife and I, the freedom to choose an overall fabulous experience to purchase a vehicle from Sam Pack's Five Star in Lewisville, Texas. They gave my wife and I, the freedom to choose what options we wanted in the vehicle. They went the extra mile, to find the color we wanted and explain the features in our new vehicle in detail. John Gerarde was a great trainer. Logan Morgan explain as much as he was able, and if he did not have the answer, he respectfully directed us to John. Thank You again for making our purchase delightful. More

This is our 2nd vehicle purchased here and we have had a great experience both times. We have the benefit of the Ford X-Plan although even without the plan, we feel the dealership treats us extremely profes great experience both times. We have the benefit of the Ford X-Plan although even without the plan, we feel the dealership treats us extremely professionally and fairly and it is not high-pressure when you walk in the door which makes a customer want to come back. Larry was extremely helpful, thorough and professional. He made sure all our questions were answered and that we were completely comfortable about our purchase and knowledgeable when we left with our new vehicle. We have been extremely pleased with both our purchases and with this continued focus on customer service we will be back again. Thanks! More

We were completely satisfied with our experience with Sam Pack's Five Star Ford in Lewisville as a direct result of the friendliness and effort put forward by Michael and Tom. They worked hard to get the re Pack's Five Star Ford in Lewisville as a direct result of the friendliness and effort put forward by Michael and Tom. They worked hard to get the results we needed in order to lease the Explorer Sport, they were friendly and professional. More

We had spent Thursday through early Monday evening trying to get a workable deal at another dealership with nothing but complications and frustration. We walked into Sam Pack 15 minutes before 8pm (closing) to get a workable deal at another dealership with nothing but complications and frustration. We walked into Sam Pack 15 minutes before 8pm (closing) and had a new car and great interest rate within a couple of hours. We left the car overnight so they could detail it, etc. and picked it up Tuesday morning. Overall excellent experience...this is the way it should be! More

I would like to say that everyone we worked with, Christine and Art were true professionals that treated us like family. We purchased a Ford Escape my wife and I. Then a Ford Focus for with our son Christine and Art were true professionals that treated us like family. We purchased a Ford Escape my wife and I. Then a Ford Focus for with our son. I would totally recommend 5 Star Ford in Lewisville if you are considering leasing or buying a new Ford. They have made new lifetime customers with us for sure. It was the least stressful transaction for an automobile we ever had in all our years. Thanks again for the fine customer service. More