Sam Pack's Five Star Ford Lewisville

I have been coming to Ford Country since February to I have been coming to Ford Country since February to purchase a new truck. My obstacle was that I had to sell my car first before I could make a p I have been coming to Ford Country since February to purchase a new truck. My obstacle was that I had to sell my car first before I could make a purchase. Meanwhile, over the next six months or so I had some difficulty selling my car. But, I kept stopping by, saying hello and touching base with everyone. In the end, Michael started helping me and was extremely instrumental and diligent on getting a fair trade in value for my car that ultimately allowed me to purchase my new red candy F-150 4x4 Platinum. Michael's efforts, professionalism, and commitment made this sell possible. As result, Michael has created a relationship for life. In addition, I have shared my story with countless fellow Lewisville Police Officers where I have given out multiple business cards to go see Michael when they get ready to purchase a new Ford car or truck. Therefore, I would just like to say thanks to Michael for the dedication and commitment to make this purchase a reality. Asa Hinson More

I have purchased five cars from Sam Pack Ford-Ford Country. My husband has purchased two. The salesman that assisted us with these purchases is Tom Martin. We feel very comfortable working with Tom. H Country. My husband has purchased two. The salesman that assisted us with these purchases is Tom Martin. We feel very comfortable working with Tom. He is always professional and kind. He is accepting of our desires regarding the purchase of a new vehicle, and we know he will work to meet those wants and desires. He always makes it clear that we can call him with any questions we may have regarding the new vehicle and he will always takes the time to help. Tom makes the transition of one vehicle to the next a very pleasant experience. Elaine Mitchell More

Dennis is awesome - he went out of his way to find the car we wanted and negotiated a fair price. Great salesperson and great deal. car we wanted and negotiated a fair price. Great salesperson and great deal. More

We were treated very courteously from the moment we walked in to the dealership. Dennis showed us cars, options etc and then over the next few days searched for the color and options for the Explorer w walked in to the dealership. Dennis showed us cars, options etc and then over the next few days searched for the color and options for the Explorer we wanted. We went home with the car we wanted. More

Danny went above and beyond what was required to be sure I got the best car for me. Then after the sale he spent extra time helping me learn the sync system and get my old car back to my house. What a fin I got the best car for me. Then after the sale he spent extra time helping me learn the sync system and get my old car back to my house. What a fine young man! More

Mike Eden was extremely friendly and helpful! He listened to what I wanted and worked fast and efficiently to find exactly the right car. Paul DiBonaventura was also helpful in offering the best price possi to what I wanted and worked fast and efficiently to find exactly the right car. Paul DiBonaventura was also helpful in offering the best price possible for the car, ensuring I got every available discount and rebate. More

Sam Packs Ford Country made our purchase easy and enjoyable. The gave us the best price around and made it worth our time to drive from Edmond, OK to TX for the purchase. Regards, Cecil Woods enjoyable. The gave us the best price around and made it worth our time to drive from Edmond, OK to TX for the purchase. Regards, Cecil Woods More

The entire process too less than 5 hours start to finish. I was able to find the vehicle I was interested in on Friday night after the dealership had closed. I met Danny that night while he was finishing w I was able to find the vehicle I was interested in on Friday night after the dealership had closed. I met Danny that night while he was finishing with another customer and he said to call back Saturday morning at 830 and he would have some numbers for me. Next morning I called, and he had some tentative numbers. I told Danny I was wanting as close to final numbers as possible to include extended service and care packages, and what the "out the door" price per month would be through Ford Credit. 15 minutes later, he had the numbers. Impressed so far, I spoke with Tim about final financing and filled out a credit app online. All processing took place from the convinience of my home. Tim called with the absolute final numbers and I was on my way to pick up my new truck and trade in my dependable 12 year old F150. I was very impressed having purchased 3 vehicles prior with another nearby dealer with the staff at Sam Pack's Lewisville. there was no hassle, no pressure, and everything was explained clearly and concisely. More

Art was one of the best salesman we have ever worked with, very helpful,knowledgable,and caring, just really a great wonderful salesman. We would come back. with, very helpful,knowledgable,and caring, just really a great wonderful salesman. We would come back. More

PAINLESS PURCHASE, NO MUSS, NO FUSS, GOT WHAT I WANTED WHEN I WANTED IT WITH NO HASSLES OR ARGUMENTS. MICHAEL PROVIDED EXCELLENT CUSTOMER SERVICE IN ALL ASPECTS OF OUR INTERACTION. THE FINANCE REP WAS V WHEN I WANTED IT WITH NO HASSLES OR ARGUMENTS. MICHAEL PROVIDED EXCELLENT CUSTOMER SERVICE IN ALL ASPECTS OF OUR INTERACTION. THE FINANCE REP WAS VERY HELPFUL, STRAIGHT-FORWARD, AND EXPEDITED OUR VISIT AS MUCH AS POSSIBLE WHIL EENSUREING WE HAD ALL THE NECESSARY INFORMATION AND ASSISTANCE WE COULD HOPE FOR. MARKED IMPROVEMENT FROM MY LAST VISIT SEVERAL YEARS AGO...AND VERY MUCH APPRECIATED. More