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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,302 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,302 reviews
September 24, 2023
The dealership was very clean and everyone we talked to was very friendly. Alex was great to work with and was very knowledgeable about the vehicle we were looking at. I would recommend Sam Pack’s Five Sta was very friendly. Alex was great to work with and was very knowledgeable about the vehicle we were looking at. I would recommend Sam Pack’s Five Star to anyone who is looking to upgrade to a new vehicle. More
by Weshrabal
Employees Worked With
Alex and Jeff
September 22, 2023
When we first got to dealership Nick Cox came outside to ask if we needed help. He was very friendly. He took us for a test drive and then we worked the deal. He was great to work with. After I purchased th ask if we needed help. He was very friendly. He took us for a test drive and then we worked the deal. He was great to work with. After I purchased the car there were a few scratches on the door and Nick was right on getting me an appt scheduled to get it fixed. Great dealership I would definitely ref friends and family there. Thank you Nick More
by Tammy Pfeiferling
Employees Worked With
Nick Cox
September 22, 2023
Had a new APIM installed in my 2021 Explorer, they were fast and got everything right. The free shuttle service also helped make it much less of a hassle. fast and got everything right. The free shuttle service also helped make it much less of a hassle. More
by pj
Employees Worked With
September 22, 2023
Always excellent, professional, thorough, prompt and friendly service!. Even took care of us an hour earlier than our appointment today! friendly service!. Even took care of us an hour earlier than our appointment today! More
by MariaRuemenapp
Employees Worked With
September 13, 2023
Sam Pack Five Star Ford Of Lewisville will definitely always be my dealership of choices! From the first car I bought from this dealership it has been nothing but a pleasant and enjoyable experience. The always be my dealership of choices! From the first car I bought from this dealership it has been nothing but a pleasant and enjoyable experience. The sales and service team are amazing! I will always buy in-service my car at the dealership.!! More
by jrsblue1977
Employees Worked With
Other Employees :
Craig Stanford ??????????, Jakson Velasquez, Paul Sears
September 13, 2023
Mobile service for oil changer snd tire rotation is wonderful! Time saver and convenient for the customer wonderful! Time saver and convenient for the customer More
by Kg4399
September 07, 2023
Just moved to the area so this was my first time here! Must say I was impressed with the level of attention I received in the service dept. Tracy was great and showed she really cared about me and my expe Must say I was impressed with the level of attention I received in the service dept. Tracy was great and showed she really cared about me and my experience! Thanks Tracy! More
by BQ
Employees Worked With
Tracy Williams
