Sam Pack's Five Star Ford Lewisville

Outstanding Finance & Sales department. We worked with JR Ali ordering the Mach-E in FEB to completing the purchase June end. No surprises or issues in and out of the dealership in 2hrs. We worked with JR Ali ordering the Mach-E in FEB to completing the purchase June end. No surprises or issues in and out of the dealership in 2hrs. The Finance department was extremely quick with Zack Perez who explained all the warranties as to the car being electric. The management discount the warranties for us and matched them to the warranty of the battery. A worry free ownership with warranties taken. Highly recommend Five Star Ford Lewisville. More

My sincere thanks to Michael Bratcher who took good care of us--while we are out of town when our new car came in--he made sure we received everything we need to complete our purchase and the 7th car he has of us--while we are out of town when our new car came in--he made sure we received everything we need to complete our purchase and the 7th car he has sold us now over a 20 yeas More

Another great appointment at Five Star Ford in Lewisville. We appreciate Zach Nixon for being our service advisor, for Luis helping us get to and from the dealership and the super techs that do th Lewisville. We appreciate Zach Nixon for being our service advisor, for Luis helping us get to and from the dealership and the super techs that do the work on our vehicles. More

Great dealership and very clean. And the best part is the customer service from Zack Nixon And the best part is the customer service from Zack Nixon More

I have been going here for over 9 years! If that doesn’t say enough, then maybe this will .. from the experiences in Sales Finance and Service Departments- I have dealt with representative i If that doesn’t say enough, then maybe this will .. from the experiences in Sales Finance and Service Departments- I have dealt with representative in each. So far I am confident in saying you will not be disappointed. Reviews are for the sole purpose of sharing honest and realtime experiences & I am one of those reviewers that spread the word both positive & negative. So trust my word -“ I recommend this Dealership! More

Service Was Great! I’ve been purchasing vehicles from this particular dealership for over 9 years… The time consumed in my purchases has been outstanding-almost as quic I’ve been purchasing vehicles from this particular dealership for over 9 years… The time consumed in my purchases has been outstanding-almost as quick as a drive-thru.I do recommend!!!Ty to Sales& Service!! Keep it up!! More

Outstanding customer service. All service departments should be operated this way. Excellent communication from start to finish. My service writer, Tracy, made sure my truck was s All service departments should be operated this way. Excellent communication from start to finish. My service writer, Tracy, made sure my truck was serviced and repaired in a timely fashion so I could get back on the road and back to work. I will choose Sam Packs 5 Star ford Lewisville for my future service and repairs. More

We had an excellent experience at Five Star Ford. From the salesperson to the Finance Manager, everyone was responsive, helpful and friendly! From the salesperson to the Finance Manager, everyone was responsive, helpful and friendly! More

I called about getting a last minute oil change and I was accommodated . The best thing was the totally clean car they returned to me. I will always use Sam Pack . accommodated . The best thing was the totally clean car they returned to me. I will always use Sam Pack . More

Washed the car when done with work. Great job. Having 15 words was a waste of my time Great job. Having 15 words was a waste of my time More