Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,302 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,302 reviews
January 18, 2023
Great service, daily updates on the progress of the vehicle. Zack did an amazing job vehicle. Zack did an amazing job More
by Pcarcamoharo
Employees Worked With
January 18, 2023
SVC Manager, Ron, is friendly and professional. He kept me updated regarding the status of my vehicle. The team provided excellent service. He kept me updated regarding the status of my vehicle. The team provided excellent service. More
by AGuzman
Employees Worked With
January 18, 2023
I have only bought vehicles from Misty for the past 10 plus years. I send all my friends and family to her. plus years. I send all my friends and family to her. More
by n.villa01
January 17, 2023
Ron was very helpful and accepted my truck a day before my appointment, due to me going out of town. He kept me informed of the status and the vehicle was finished within 2 days. The issue with my truck wa my appointment, due to me going out of town. He kept me informed of the status and the vehicle was finished within 2 days. The issue with my truck was supposed to be fixed by another dealer that failed to do so and Five Star fixed the problem with no questions asked. Will definitely continue doing business with them. More
by coltonjames89
Employees Worked With
January 16, 2023
Have been a customer for 25 years. The mobile service is excellent. Great customer support with T home service. Have recommended to my son. The mobile service is excellent. Great customer support with T home service. Have recommended to my son. More
by Robertjprovo2
Employees Worked With
January 14, 2023
The new mobile service is just what we have been waiting for, makes Ford viable for next vehicle we purchase. We couldn’t get into a dealer for service for weeks for, makes Ford viable for next vehicle we purchase. We couldn’t get into a dealer for service for weeks More
by Amkoch76
Employees Worked With
Javon
January 14, 2023
Was quick and easy to book. I like the convenience of being able to stay home. The tech was polite and did a great job. Will definitely use this service again I like the convenience of being able to stay home. The tech was polite and did a great job. Will definitely use this service again More
by Ljo17
Employees Worked With
Dakota Hensley
January 13, 2023
Very helpful with diagnosing the problem. And then fixing my vehicle in a timely manner. Susana was very attentive and kept me informed of the progress with text messages. And then fixing my vehicle in a timely manner. Susana was very attentive and kept me informed of the progress with text messages. More
by Csmarton
Employees Worked With
Susana
