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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,302 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,302 reviews
December 23, 2022
Service by Zach was excellent, excellent, communication, good turn around, but nothing new with the labor way to expensive like most dealers good turn around, but nothing new with the labor way to expensive like most dealers More
by Hector T
Employees Worked With
December 23, 2022
Great 7,500 mile service…oil change, tire rotation, etc. Friendly, professional, accomplished what was promised and more. Friendly, professional, accomplished what was promised and more. More
by TomD
Employees Worked With
December 22, 2022
Everything went great Patsy was awesome and Zack with finance was great with communicating too! finance was great with communicating too! More
by Whitney1188
December 21, 2022
The service was very good but for some reason the dealership is unable to get the model of my car correct on the paperwork. I have a 2018 Mustang GT but my paperwork keeps saying that it’s a V6. Wish dealership is unable to get the model of my car correct on the paperwork. I have a 2018 Mustang GT but my paperwork keeps saying that it’s a V6. Wish this would be corrected. More
by petrabrose58
Employees Worked With
Have no idea
December 20, 2022
Concierge service was wonderful. Sam Pack's Five Star Ford had been servicing my vehicle four several years. The concierge service is terrific. My advisor kept me informed every step Sam Pack's Five Star Ford had been servicing my vehicle four several years. The concierge service is terrific. My advisor kept me informed every step of the process. Service was performed just as i wanted. My car was picked up on time and returned as soon as service was completed. I will definitely do this again! More
by potthrower14
Employees Worked With
Pete York, Annette Congrove
December 19, 2022
I have a very good experience with Zach. He’s very helpful in getting the job done smoothly. He’s very helpful in getting the job done smoothly. More
by Mostafa Ibrahim
Employees Worked With
December 17, 2022
Always the best service and there’s no better diesel mechanic any where in the world. Service manager alway kept me up to date and was always very professional. Mechanic did a great job and everything mechanic any where in the world. Service manager alway kept me up to date and was always very professional. Mechanic did a great job and everything works perfectly. More
by Gregory Schretter
Employees Worked With
Other Employees :
Where’s the mechanics? You need to add them., Paul Schroeder, Annette Congrove, Paul Sears
