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Sam Pack's Five Star Ford Lewisville

Lewisville, TX

5.0
2,312 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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1144 N Stemmons Fwy

Lewisville, TX

75067

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Showing 2,312 reviews

May 20, 2024

Wow! Zach and the their service department was beyond expectations. Honestly I don’t think I’ve ever been treated so well. He made sure my service contrac More

by Je_hardman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Nixon
May 20, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Je_hardman, We are so grateful for the chance to help with your vehicle care at Five Star Ford Lewisville. Reach Zach and our techs any time you need advice at 972-221-2900. It will be great to see you at the dealership again. Thank you, Andrea Ballard, General Manager

May 20, 2024

Xavier was quick and attentive. Didn’t play me around we got straight to it. Highly recommend him for your sales needs and Sam’s pack ford as always. Thank you! More

by nstone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, nstone, on your new Ford! Xavier, Zack, or I can be reached at 972-221-2900 if you have additional questions. Our goal is make this your best driving experience. Thank you for your business and review! Best regards, Andrea Ballard, General Manager

May 15, 2024

They were easy to work with and made the whole buying experience feel like they they really had your best interest. More

by Fresh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moses Medina
May 16, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Fresh, We are grateful to help with your vehicle needs at Five Star Ford Lewisville. Reach Xavier, Moses, or me at 972-221-2900 with questions about your Ford. Helping you fully enjoy your vehicle is the goal. Thank you for your kind endorsement. Sincerely, Andrea Ballard, General Manager

May 09, 2024

Thank you so much I had a good experience with you guys Everything went through and smooth David Po is A professional salesman Moses is the best in financial department More

by Zahran921
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moses Medina
May 10, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Zahran921, on your new Ford purchase at Five Star Ford Lewisville. Your complete satisfaction is our aim. Reach out to David or me at 972-221-2900 with technical or care questions. We are now focused on helping your driving and ownership experience. Thank you for your business and endorsement. Sincerely, Andrea Ballard, General Sales Manager

May 08, 2024

Xavier was great. My fiance and I went in to just look, and we ended up leasing a car. We needed another car and out of all the dealerships and people we dealt with Xa More

by Taryn Tinsley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Taryn, Congratulations on your purchase at Five Star Ford Lewisville. Thank you for recognizing Zack's efforts to make your shopping experience transparent and enjoyable. Expect customer focused service every time you visit. Should you have additional questions about your car, please call 972-221-2900. Take care, Andrea Ballard, General Manager

May 06, 2024

Xavier was extremely helpful and kind during the whole process, let us move at our own comfortable pace, answered all questions we had. More

by Jered
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moses Medina
May 06, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Jered, on your vehicle buy at Five Star Ford Lewisville. Don't hesitate to reach Xavier or me at 972-221-2900. Helping you enjoy your Ford is important to us. Thank you for sharing your shopping experience. Best regards, Andrea Ballard, General Manager

May 06, 2024

Nick Cox was wonderful and very knowledgeable! Thanks for everything you did for me I truly appreciate it More

by Raynesiac68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kameron Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moses Medina
May 06, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Thank you, Raynesiac68, for shopping at Five Star Ford Lewisville. Customer service and satisfaction remain our focus. Stop by or call Nick and our team at 972-221-2900. Let us know how we can help you enjoy your vehicle. Best regards, Andrea Ballard, General Manager

May 05, 2024

Ron is the reason I bring my car to Sam Packs of Lewisville. Outstanding Customer Service. More

by Karen Snyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Thank you, Karen, for recognizing Ron and the Five Star Ford Lewisville service center. We want you knowledgeable about your Ford. Call 972-221-2900 any time you need our vehicle advice. Safe travels! Best regards, Andrea Ballard, General Manager

May 04, 2024

Sam Pack’s Five Star Ford Lewisville is real inviting. I stay about an away away from this location, but with the workers they got here, makes my commute worth it. More

by Hunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Hunter, Thank you for driving the extra miles to get to Five Star Ford Lewisville. Your recognition of both our sales and service team is appreciated. Reach out to 972-221-2900 when we can be of service. Best regards, Andrea Ballard, General Manager

May 03, 2024

Great service like I have always experienced. Ron has taken over where Paul has left off. More

by dwayn.williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Thank you, Dwayn, for choosing Five Star Ford Lewisville. We are happy to hear you found Ron helpful during your visit. Don't hesitate to call him and our techs at 972-221-2900 when you have vehicle questions. We continue to here for you. Take care, Andrea Ballard, General Manager

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