Sam Pack's Five Star Ford Lewisville

Great service and communication from Zach in the Service Department! Zach’s Manager is awesome too! I felt appreciated and well taken care of. Department! Zach’s Manager is awesome too! I felt appreciated and well taken care of. More

We are very pleased withe level of service at this dealership. Especially Pete who adds a personal touch of caring for our needs or wishes with our 2018 Ford Edge! dealership. Especially Pete who adds a personal touch of caring for our needs or wishes with our 2018 Ford Edge! More

Moe was very helpful and professional. When talking about the bumper to bumper warranty I was told it was included and rather than saying it’s a *separate and additional charge. Maybe try When talking about the bumper to bumper warranty I was told it was included and rather than saying it’s a *separate and additional charge. Maybe try to encourage your sales people to mention that. I’m still very appreciative of Moe’s help and thank you so much for getting me into my Ford Edge. More

Everybody is so professional and friendly from the time I drop my car off until the time I leave. My service advisor Ron always takes such perfect care for addressing the my service needs for my car, keeping drop my car off until the time I leave. My service advisor Ron always takes such perfect care for addressing the my service needs for my car, keeping me informed, and even goes that step beyond to go bring my car down to me when it is finished so I don’t have to walk too far. They also do a great job of getting the service done quickly and I always love my beautiful washed car at the end of it. It looks so pretty. More

Love Paul! Best service advisor and work yet. I only let him work on my vehicles. I have hauled my vehicle from Colorado to Lewisville just for Paul to work on Best service advisor and work yet. I only let him work on my vehicles. I have hauled my vehicle from Colorado to Lewisville just for Paul to work on it because he's so good at what he does and always does what he can to help me out. Long time friend and great man overall! More

Great value and quality work. Always on top of there game, courteous and knowledgeable. Bought my F150 in 2016 and have been going to Five Star ever since. Always on top of there game, courteous and knowledgeable. Bought my F150 in 2016 and have been going to Five Star ever since. More

Excellent buying experience! My sales rep (Miguel) did an outstanding job understanding my needs and found the vehicle I was looking for, at the price I was willing to pay. Finan My sales rep (Miguel) did an outstanding job understanding my needs and found the vehicle I was looking for, at the price I was willing to pay. Finance doesn’t beat you up and try to force you to purchase extended warranties. Got in and out of finance in 20 minutes, which is unheard of. All around fantastic buying experience! More

Quick diagnosis and fix the problem on time and at stated costs. Thanks John Crutcher and Tory costs. Thanks John Crutcher and Tory More

Paul Schroeder is the only reason I use 5 Star Service Center. He helped my son and helped 2 friends of mine. He did an excellent job on my truck too. Center. He helped my son and helped 2 friends of mine. He did an excellent job on my truck too. More

Team here is great, quick and professional. They have helped me through a buy back process and made it very easy They have helped me through a buy back process and made it very easy More