Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Sam Pack's Five Star Ford Lewisville

Lewisville, TX

Overview
Employees
Reviews
Vehicles
5.0
2,302 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
Contact Dealership
View Awards

1144 N Stemmons Fwy

Lewisville, TX

75067

Directions

By Type

Showing 2,302 reviews

May 26, 2022

Great service. Courteous and knowledgeable service advisors. Prompt, efficient, in delivering services as promised. Love the car wash with service. More

by S.delamar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete York
Report | Print
May 27, 2022 -

Sam Pack's Five Star Ford Lewisville responded

Hello S.delamar, It is great to hear you found your Five Star Ford Lewisville visit a good one. Pete and our service team welcome your questions any time at 972-221-2900. Safe travels and thank you for choosing our service center. Best Regards, Kelly Blackwell, General Manager

May 26, 2022

Excellent work to fix a problem with my vehicle that other sites I’ve used never did. More

by brianbelt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete York
Report | Print
May 26, 2022

Always pleased to deal with Paul in service department. He is very good to customers More

by rthetford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Schroeder
Report | Print
May 27, 2022 -

Sam Pack's Five Star Ford Lewisville responded

Hello rthetford, Your loyalty to Paul and Five Star Ford Lewisville is greatly appreciated. Any time you have questions about your Ford, please reach our service team at 972-221-2900. We want to hear from you any time we can share our advice. Thank you, Kelly Blackwell, General Manager

May 26, 2022

Great experience. The service advisor kept us informed throughout the process. He was specific when it came to the repairs. He went above and beyond to help us which w More

by Zach&Allie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Crutcher
Report | Print
May 27, 2022 -

Sam Pack's Five Star Ford Lewisville responded

Hello Zach&Allie, Communication is important and we want our Five Star Ford Lewisville customers fully informed about their vehicle care. Don't hesitate to call John and our techs at 972-221-2900. When you have auto questions, we are here to help. Thank you, Kelly Blackwell, General Manager

May 25, 2022

The best service department I have experienced. Always exceeding expectations. I have bough vehicles elsewhere, but always bring them to Five Stars Ford for setvice. More

by Enrique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2022 -

Sam Pack's Five Star Ford Lewisville responded

Hello Enrique, You are a valued Five Star Ford Lewisville customer. Ron is a great advisor and very knowledgeable about the care of your Ford. Reach us with future care needs at 972-221-2900. We will look forward to seeing you again. Best Regards, Kelly Blackwell, General Manager

May 24, 2022

Ron is very good and attentive. He takes extra steps to ensure I was kept informed on the status of the repairs. More

by Redwood1601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2022 -

Sam Pack's Five Star Ford Lewisville responded

Thank you, Redwood1601, for taking a moment to rate your Five Star Ford Lewisville service experience. Ron is an excellent communicator and your questions are always welcomed at 972-221-2900. We want to keep you fully informed about the care of your Ford. Take Care, Kelly Blackwell, General Manager

May 24, 2022

Moe and Daniel we’re both awesome, they helped me get my dream car with everything I was looking for. More

by chyanne.carlos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Flores, Moe Albasha
Report | Print
May 25, 2022 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, chyanne.carlos, on your Five Star Ford Lewisville purchase! We want to help you fully enjoy your dream car. Reach Moe, Daniel, or me at 972-221-2900 when you have technical or care questions. We continue to be here for you. Thank you, Kelly Blackwell, General Manager

May 24, 2022

I’m grateful for the mobile tech services offered by this dealership. They really came through for me. More

by brinb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron & Jovan
Report | Print
May 25, 2022 -

Sam Pack's Five Star Ford Lewisville responded

Hello brinb, Thank you for choosing Five Star Ford Lewisville for the care of your vehicle. It is great to hear our mobile service was helpful. Reach us again at 972-221-2900. We will look forward to seeing you. Best Regards, Kelly Blackwell, General Manager

May 24, 2022

My advisor Tim and Jon were amazing! Great attitude and nice! Great customer service there More

by l.thomaslarabee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon
Report | Print
May 25, 2022 -

Sam Pack's Five Star Ford Lewisville responded

Hello l.thomaslarabee, It is great to hear your Five Star Ford Lewisville service experience was a good one. Expect nothing less than VIP treatment every time you stop by. Reach Jon and our techs at 972-221-2900. We want to keep you fully informed about the care of your Ford. Thank you for your review and business, Kelly Blackwell, General Manager

May 24, 2022

Annette and Pete are both great in the service department. Nice, knowledgeable, honest and genuine More

by Mark Greg Sputnik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete York , Annette Congrove
Report | Print
May 25, 2022 -

Sam Pack's Five Star Ford Lewisville responded

Hello Mark, Thank you for rating your Five Star Ford Lewisville visit. Annette, Pete, and our service staff want to hear from you again at 972-221-2900. Let us know when you have maintenance or repair concerns. We appreciate serving you. Best Regards, Kelly Blackwell, General Manager

1
...
87
88
89
...
231