Sam Pack's Five Star Ford Lewisville - Service Center

The reason I buy and maintain my trucks here are the people. Zack coordinated my scheduled maintenance and Michael Bratcher got me a trade in value as I am considering ordering a Bronco. They worked tog people. Zack coordinated my scheduled maintenance and Michael Bratcher got me a trade in value as I am considering ordering a Bronco. They worked together to make that happen in one morning as they both know my schedule. Thanks More

Paul Schroeder is absolutely great to work with.Paul Paul Schroeder is absolutely great to work with. Paul does the work of 2 people,always makes you are the only customer at 5Star Ford Lewisville. My f Paul Schroeder is absolutely great to work with. Paul does the work of 2 people,always makes you are the only customer at 5Star Ford Lewisville. My family all uses 5 Star Lewisville service department.for over 21 years. Sales managers come and go but the Service stays the same (GREAT SEVICE). You can tell that I like the Service Department. Count me a satisfied customer… More

Annette was very helpful and kept me up to date on my vehicle. Staff was very friendly as well. Will definitely keep bringing my vehicle in for service. vehicle. Staff was very friendly as well. Will definitely keep bringing my vehicle in for service. More

Customer Service consultant Ron Romano was very polite and kept me informed of progress of work on my Expedition. Thank you Ron for his excellent customer service and, the whole service team of Sam Pack' and kept me informed of progress of work on my Expedition. Thank you Ron for his excellent customer service and, the whole service team of Sam Pack's Ford Lewisville. More

The truck is in my bosses name. But I have to say Ron Ramono is one of the best dealership associate I have ever come across. He was on top of everything and answered my questions and kept me informed Ramono is one of the best dealership associate I have ever come across. He was on top of everything and answered my questions and kept me informed More

Once again, Ron and the Service team at Five Star Lewisville Ford took great care of me! They remember me and my car, always lay out great options, and keep me informed of progress! True profession Lewisville Ford took great care of me! They remember me and my car, always lay out great options, and keep me informed of progress! True professionals, all! More

Everyone was very thorough, helpful, and friendly. We would recommend this Ford service department. Thank you! would recommend this Ford service department. Thank you! More

Very happy with the level of service received! 🙂 Service was done as quickly as possible was done as quickly as possible More

We were able to get the car in fast and repair only took a couple hours. Took it in at 7 and had it back by noon. a couple hours. Took it in at 7 and had it back by noon. More

My service representative Pete did an amazing job! Super fast, kept me informed, took care of me right when I pulled up and all the way till truck was ready! For happy with my service today thank you Pete! fast, kept me informed, took care of me right when I pulled up and all the way till truck was ready! For happy with my service today thank you Pete! More