Sam Pack's Five Star Ford Lewisville - Service Center

I am a very difficult customer to satisfy, and I am sure they know my name the moment they see it. I had some unique issues with my car, but I have to say I am 100% satisfied with the outcome on my service they know my name the moment they see it. I had some unique issues with my car, but I have to say I am 100% satisfied with the outcome on my service issues. I have bought several cars from Dwight also in the past and recommend him highly. Thanks Tony (the GM) and Homer(Shop Manager)!!! More

This is the sixth car I have bought from Sam Pack Lewisville. I trust them not to take advantage of me and help me find what I want. Other dealers have problems dealing with women, I am always treate Lewisville. I trust them not to take advantage of me and help me find what I want. Other dealers have problems dealing with women, I am always treated as a respected customer here. More

In the past I have had problems with the service advisors at this location. I have recently had the opportunity to communicate with the new service manager, John Goddard. All indications are that things are at this location. I have recently had the opportunity to communicate with the new service manager, John Goddard. All indications are that things are improving in the service department. I think Mr. Goddard truly has the customer in mind and will go the extra mile to keep customers happy and returning. More