Sam Pack's Five Star Ford Lewisville - Service Center

Was able to make appointment the day before And service was great. Would repeat this again was great. Would repeat this again More

The service was excellent. When my car wasn’t ready by the expected time they offered me loaner car. When my car wasn’t ready by the expected time they offered me loaner car. More

Julie Collins provided us with excellent customer service after our Escape needed a new engine. She was able to arrange everything through our extended warranty plan and kept us constantly updated on the pro after our Escape needed a new engine. She was able to arrange everything through our extended warranty plan and kept us constantly updated on the progress. She got our car back in a reasonable length of time. Thanks again for the Great Customer Service Julie! More

Ron Romano was my service advisor and he was great. He was there when I pulled up and took care of my pickup right away. Found the shuttle person for me and I was back home in 15 minutes. Ron called me He was there when I pulled up and took care of my pickup right away. Found the shuttle person for me and I was back home in 15 minutes. Ron called me to let me know what was wrong, gave me an estimate and told me when it would be ready. Ron called me again when it was ready to be picked up. (Early I might add). When I arrived to pick up my truck it was ready to go. Great job! More

As always. Ron Romano get me in and out and took great care of me Ron Romano get me in and out and took great care of me More

Ecxelent service, courteous people as always ,didn’t have to wait long , thanks for the coffee! to wait long , thanks for the coffee! More

Very knowledge and professional great job let me know what items I needed to do next time what items I needed to do next time More

I would like to thank Julie for taking care of my SUV & taking care of me. I brought my SUV in due to check engine light coming on. A coil had too be replaced & spark plugs. After my SUV was looked at, Jul taking care of me. I brought my SUV in due to check engine light coming on. A coil had too be replaced & spark plugs. After my SUV was looked at, Julie gave me one estimate & after the work was done, price was lower then what the estimate price was. Thank you for taking care of me & being honest. More

As usual, I received excellent and professional service from the Team at 5 Star Ford Lewisville. KUDO's Julie and Ron. from the Team at 5 Star Ford Lewisville. KUDO's Julie and Ron. More

As always. Sam Pack 5 Star Ford Lewisville was professional and efficient with the servicing of my F150. Sam Pack 5 Star Ford Lewisville was professional and efficient with the servicing of my F150. More