Sam Pack's Five Star Ford Lewisville - Service Center

Fast, friendly, and professional service. Was done in about half the estimated time, and everything was completed with no issues. Very satisfied. Highly recommended. A+ Was done in about half the estimated time, and everything was completed with no issues. Very satisfied. Highly recommended. A+ More

I drive 35-40 minutes to 5 Star Ford in Lewisville. TX (passing several Ford dealers on my way) to have my F150 limited serviced because I KNOW that Ron Ramano & their techs will ALWAYS do an excellent TX (passing several Ford dealers on my way) to have my F150 limited serviced because I KNOW that Ron Ramano & their techs will ALWAYS do an excellent job! More

They were busy but they were still fast with my car and kept me updated on the progress and even looked for an extra part for my license plate that I was missing. kept me updated on the progress and even looked for an extra part for my license plate that I was missing. More

Paul the Service Manager took the time to explain what caused our engine issues and resolution. He was professional and very pleasant to work with. We felt that he heard our concerns and felt valued. This caused our engine issues and resolution. He was professional and very pleasant to work with. We felt that he heard our concerns and felt valued. This employee is what makes us raving fans of Five Star Ford Lewisville! All dealerships need employees like Paul! More

Ron Romano was my Service contact. He was very helpful and always had a helpful fil and pleasant manner when talking and communicating by text. The staff and support people I encounter He was very helpful and always had a helpful fil and pleasant manner when talking and communicating by text. The staff and support people I encountered were also on the ball and helpful. I highly recommend working with this Sam Pack location and this staff. More

Great customer service, they know my car car’s service history and let me know when any maintenance is required. But never push unneeded service. history and let me know when any maintenance is required. But never push unneeded service. More

I don't like this system bc I already wrote the review but it did not submit it because I had to log in. Very frustrating! This dealer is great but this review system sucks. but it did not submit it because I had to log in. Very frustrating! This dealer is great but this review system sucks. More

They were quick and took the time to talk to me about other service options. other service options. More

I have an expedition, and I take it to Paul Schroeder, fleet manager for all services. He makes sure that I am taken care of in a timely manner and I always make an appointment. This my third truck th fleet manager for all services. He makes sure that I am taken care of in a timely manner and I always make an appointment. This my third truck that he has serviced and I would not go anywhere else. They make me feel special. More

Great service, great people and Ford Country takes care of their customers.. all you need is an appointment. of their customers.. all you need is an appointment. More