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Sam Pack's Five Star Ford Lewisville - Service Center
Lewisville, TX
1,133 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,133 Reviews of Sam Pack's Five Star Ford Lewisville - Service Center
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March 18, 2023
Lewisville dealership services been great vs Carrollton dealership. They provided convenient choices of services such as mobile/delivery services at my residence and price is reasonable especially with cou dealership. They provided convenient choices of services such as mobile/delivery services at my residence and price is reasonable especially with coupons they provide and honored it and the service tech Math was great on safety issue on tire condion. Also satisfied with warranty services they provided back in 2020, special thank to, Mr Lee, service department manager, see through get all my expense reimbursements from Ford company. More
by Fedaszs
Employees Worked With
Math
March 18, 2023
Great job in helping me keep our 21 year old Excursion on the road! We’re at 361,000 and we trust three generations of family members to safely travel on long road trips the road! We’re at 361,000 and we trust three generations of family members to safely travel on long road trips More
by Navytxag84
Employees Worked With
March 18, 2023
Everyone from sales to service are very professional and go above and beyond to deliver an exceptional customer experience! go above and beyond to deliver an exceptional customer experience! More
by jose_gonzalez
Employees Worked With
Other Employees :
Julie Collins- Service Dept.- 5 stars
March 17, 2023
I appreciate all Ron does for me and taking care of everything and keeping me updated. everything and keeping me updated. More
by Jcox
Employees Worked With
March 17, 2023
The advisor, Ron, is always great to work with and explains everything very well; friendly and efficient explains everything very well; friendly and efficient More
by Lsray4us
Employees Worked With
March 16, 2023
I have been servicing my vehicle since past 2 years and Zach has been the best associate that I have worked with. Fabulous service!! Zach has been the best associate that I have worked with. Fabulous service!! More
by SS
Employees Worked With
March 16, 2023
Thank you Paul for your exemplary & first class customer service, i value your courtesy to go above & beyond . Sam 214-557-9508 service, i value your courtesy to go above & beyond . Sam 214-557-9508 More
by Syounesdfw
Employees Worked With
Service technician was a woman by the name of Julie bad service with poor communication skills .
March 15, 2023
Great dealership. Best Ford dealership for maintenance in this area. Zach is the best service advisor I have known. Best Ford dealership for maintenance in this area. Zach is the best service advisor I have known. More
by sincerbeaux
Employees Worked With
March 14, 2023
Easy pickup and delivery of washed vehicle, however do not know why info needed for loaner vehicle if not being offered. not know why info needed for loaner vehicle if not being offered. More
by Jkuhns8
Employees Worked With
