Sam Pack's Five Star Ford Lewisville - Service Center

Service by Zach was excellent, excellent, communication, good turn around, but nothing new with the labor way to expensive like most dealers good turn around, but nothing new with the labor way to expensive like most dealers More

Great 7,500 mile service…oil change, tire rotation, etc. Friendly, professional, accomplished what was promised and more. Friendly, professional, accomplished what was promised and more. More

The service was very good but for some reason the dealership is unable to get the model of my car correct on the paperwork. I have a 2018 Mustang GT but my paperwork keeps saying that it’s a V6. Wish dealership is unable to get the model of my car correct on the paperwork. I have a 2018 Mustang GT but my paperwork keeps saying that it’s a V6. Wish this would be corrected. More

Concierge service was wonderful. Sam Pack's Five Star Ford had been servicing my vehicle four several years. The concierge service is terrific. My advisor kept me informed every step Sam Pack's Five Star Ford had been servicing my vehicle four several years. The concierge service is terrific. My advisor kept me informed every step of the process. Service was performed just as i wanted. My car was picked up on time and returned as soon as service was completed. I will definitely do this again! More

Have always had great service here. Paul has been my advisor for over 20 years and heh has always provided excellent service. Paul has been my advisor for over 20 years and heh has always provided excellent service. More

I have a very good experience with Zach. He’s very helpful in getting the job done smoothly. He’s very helpful in getting the job done smoothly. More

Always the best service and there’s no better diesel mechanic any where in the world. Service manager alway kept me up to date and was always very professional. Mechanic did a great job and everything mechanic any where in the world. Service manager alway kept me up to date and was always very professional. Mechanic did a great job and everything works perfectly. More

Zach’s team had our issue figured out quickly and we got the vehicle back when promised and kept us in the loop along the process. the vehicle back when promised and kept us in the loop along the process. More

Excellent service department both the service agents and the technicians. I would recommend them to anyone. the technicians. I would recommend them to anyone. More

Jose was fabulous; I was able to get set up in a cubby and take an important meeting. I was also able to do some work. I was very impressed and look forward to returning in the new year. and take an important meeting. I was also able to do some work. I was very impressed and look forward to returning in the new year. More