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Sam Pack's Five Star Ford Lewisville - Service Center
Lewisville, TX
1,133 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,133 Reviews of Sam Pack's Five Star Ford Lewisville - Service Center
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November 02, 2022
My experience was very positive. Julie Collins was very helpful. She got my truck in for same day service, applied my SP 5⭐ Ford coupon & kept me informed throughout. 👍 Julie Collins was very helpful. She got my truck in for same day service, applied my SP 5⭐ Ford coupon & kept me informed throughout. 👍 More
by Chris
Employees Worked With
Julie Collins
November 01, 2022
Zach is our go-to service manager. He takes great care, tries all options to be most cost effective. He takes great care, tries all options to be most cost effective. More
by NickV
Employees Worked With
November 01, 2022
Ron was helpful knowledgeable courteous he worked with warranty company to comply with their terms in a timely manner warranty company to comply with their terms in a timely manner More
by capshelton
Employees Worked With
October 28, 2022
These guys was great they got me in quick, they took care of the problem & kept in touch with me and made me proud and happier. Their definitely a true service number one company I will be back thank you g of the problem & kept in touch with me and made me proud and happier. Their definitely a true service number one company I will be back thank you guys More
by J.Fisher
Employees Worked With
Mr.Chuck & Dakota & Sean
October 27, 2022
Zach is great to deal with, he works hard to help you as a customer, and does so respectfully. He was thorough and made sure that all of my concerns for my car were addressed. He kept me informed of the p a customer, and does so respectfully. He was thorough and made sure that all of my concerns for my car were addressed. He kept me informed of the progress all the way through the end. More
by Arden
Employees Worked With
Zach Nixon
October 26, 2022
Your employees customer service was absolutely incredible. Working for a Deere dealer I see it all and you guys are hands down leading the pack in customer service. incredible. Working for a Deere dealer I see it all and you guys are hands down leading the pack in customer service. More
by troywivey89
Employees Worked With
Susana , Annette Congrove
October 26, 2022
My service advisor kept me in the know during the entire process of my unscheduled repairs and maintenance. Very helpful and happy I took it there process of my unscheduled repairs and maintenance. Very helpful and happy I took it there More
by mowlawns34
Employees Worked With
Paul Schroeder
October 25, 2022
The service was quick and very professional. They were very helpful with the questions I asked and kept me informed throughout the appointment. They were very helpful with the questions I asked and kept me informed throughout the appointment. More
by nathanesisneros
Employees Worked With
Annette Congrove
October 25, 2022
Great job taking care of my 2007 Mountaineer. Five Star did a superb job rebuilding my front end and replacing other components that were at the end of their life. I can confidently take to the r Five Star did a superb job rebuilding my front end and replacing other components that were at the end of their life. I can confidently take to the road knowing I have a safe and sound vehicle thanks to Five Star Ford’s excellent service personnel. More
by 1FunCarGuy
Employees Worked With
