Sam Pack's Five Star Ford Lewisville - Service Center

The service group was great and all were nice. Great experience. Will return again. Over Great experience. Will return again. Over More

5 Star has been taking care of both my Fords for 10 years. They do a great job! years. They do a great job! More

Excellent customer service. Annette was very professional and communication was awesome. Repaired my car sooner than expected. I will definitely bring my other vehicles here. Annette was very professional and communication was awesome. Repaired my car sooner than expected. I will definitely bring my other vehicles here. More

Best Ford service department in the DFW metroplex. Quality work completed in a reasonable timeframe. Quality work completed in a reasonable timeframe. More

Friendly and helpful people always willing to go the extra mile and get things done in a timely manner. extra mile and get things done in a timely manner. More

Excellent, proficient, prompt,,& Professional. I appreciate the shuttle service Very much. That takes some of the stress off of having to take a vehicle in for repair. Thank you very much I ap I appreciate the shuttle service Very much. That takes some of the stress off of having to take a vehicle in for repair. Thank you very much I appreciate your service More

The customer service Ron Romano provides making sure everything is complete and that my truck is ready to perform until the next service maintenance is needed keeps me coming back to Five Star Ford of L everything is complete and that my truck is ready to perform until the next service maintenance is needed keeps me coming back to Five Star Ford of Lewisville. I am happy they continue to look for ways to provide a better customer experience and value a customer’s time when bringing in a vehicle for just an oil change. More

My Service Writer, Ron Romano, is terrific, very knowledgeable, and the very best at communicating. Everyone at The Sam Pack’s Five Star Ford works together, are helpful, an is just a great atmosp knowledgeable, and the very best at communicating. Everyone at The Sam Pack’s Five Star Ford works together, are helpful, an is just a great atmosphere to do business. More

Your staff is amazing I was coming over from Ford Autonation in Frisco very frustrated with their service and was welcomed and treated by your service staff in the best way possible. I will definite Autonation in Frisco very frustrated with their service and was welcomed and treated by your service staff in the best way possible. I will definitely do all my business with you guys! Thank you for such an amazing service! More

Each time I take my vehicle in for routine maintenance they make me feel like family. I'm kept informed of what is being done including the approximate time of completion. Thank you Pete!!! they make me feel like family. I'm kept informed of what is being done including the approximate time of completion. Thank you Pete!!! More